A company is looking for a Customer Success Manager M / F.
Key Responsibilities
Develop and nurture relationships with assigned customers to understand their business objectives, challenges, and opportunities
Serve as the primary point of contact for customer inquiries, escalations, and issue resolution
Conduct onboarding sessions to new customers to facilitate product adoption and usage
Required Qualifications
Bachelor's degree in computer science or a relevant technical field
Proven experience in a customer-facing role, preferably in customer success, account management, or sales
Ability to manage multiple priorities and thrive in a fast-paced environment
Experience working with CRM software and customer success platforms is preferred
SaaS industry experience is a plus
Customer Manager • San Angelo, Texas, United States