Instructional Designer

Job Description

Job Description

Instructional Designer – W2 Contract

Location :  Onsite – Madison, WI 53703, United States

Pay Rate :  $36 / hour (W2 only)

Duration :  7 months

Start Date :  ASAP

Employment Type :  Contractor (No C2C or 1099)

About the Opportunity

Swoon is hiring on behalf of one of our  top enterprise clients , a leader in the customer experience and support industry. We’re looking for a  creative and detail-oriented Instructional Designer  to join their Learning & Development team. This is a  full-time, onsite contract role  based in  Madison, WI , ideal for someone passionate about designing impactful training solutions that drive performance and engagement.

What You’ll Do

• Develop and deliver engaging learning materials including eLearning modules, vILT sessions, job aids, and microlearning assets.
• Apply instructional design methodologies and adult learning principles to create effective, interactive training.
• Collaborate with subject matter experts (SMEs) to gather content and translate complex information into simple, actionable learning.
• Use tools such as  Articulate Rise / Storyline , Adobe Creative Suite, and LMS platforms to build digital content.
• Adapt and update training materials based on evolving tools and internal systems, including support platforms like  Zendesk .
• Evaluate learner feedback and data to improve course effectiveness.
• Ensure all materials are aligned with business goals and learner needs.

What We’re Looking For

Why Work with Swoon?

Swoon is an award-winning talent partner known for placing professionals with leading organizations across North America. We offer :