Project Manager II - Implementation

Project Manager II - Implementation

The Project Manager II - Implementation is part of a dynamic team tasked with provisioning custom data center, colocation, critical facilities management, and managed services for our customer base within the QTS product portfolio. For this customer-facing role, the candidate will be required to implement complex solutions while creating and improving business processes and procedures. The candidate should be a highly organized self-starter and be able to operate effectively within a fast-paced, collaborative team environment.

Responsibilities

Other duties may be assigned :

Understanding the client's business objectives and delivering a plan to successfully implement a client while meeting all business objectives.

Coordinating with Sales, Facilities, Networking, Engineering and Purchasing to ensure that deliverables are met on time.

Managing multiple projects with large / complex scope in a deadline-driven environment and completing projects on time.

Responsible for project planning, review / status meetings with customers.

Managing customer relationship from post-sales through completion of implementation.

Developing project plan timelines identifying applicable phases, tasks, resources and dates to drive all project schedules.

Developing and actively managing project schedules and status, achieving timely delivery of high-quality projects schedules on time.

Collaborating with team managers to identify project approach, deliverables, tasks and resources required to complete a project, specifically as it pertains to technical tasks and deliverables.

Continuously reviewing processes and improving as necessary to drive efficiencies throughout the provisioning lifecycle.

Oversight and direction of site readiness / coordination with facilities.

Gathering and reporting information in all levels.

Basic Qualifications

Bachelor's degree in Business, Project Management or other related field or equivalent professional experience

Five or more years of IT, Project Management, service delivery or customer relationship management experience

Proficient with Microsoft Office suite

Knowledge of Project Management principles

Proficient understanding of data center / critical environment concepts, such as space, power, cooling and connectivity

Proficient understanding of technologies found within data center architecture, such as routers, switches, firewalls, server components, storage, and virtualization.

Preferred Qualifications

Four or more years of project management experience possessing strong technical and management skills.

PMP or Agile certification

ITIL Certification

Experience with Salesforce CRM

Experience with Project Management applications such as MS Project or Clarity

Prior experience working in a Data Center environment

Experience in project managing customer migrations.

Knowledge, Skills and Abilities

Excellent interpersonal skills with the ability to interface with Senior Management

Strong facilitation skills

Self-motivated, goal-oriented individual with extensive experience multi-tasking across multiple concurrent and complex projects

Strong communication, organization, and management skills

Strong time management and interpersonal skills

Ability to prioritize in a fast-paced environment.

Total Rewards

This role is also eligible for a competitive benefits package that includes : medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This position is Bonus eligible.

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.