QUALITY FACILITATOR

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People

• Customers
• Trust

We are seeking a detail-oriented and experienced Quality Analyst to join our team in the business solutions box manufacturing business. This critical role is essential for maintaining our commitment to quality, ensuring compliance with ISO certification standards, and managing customer incident responses. The Quality Analyst will work closely with the production team to monitor processes, conduct capability studies, and drive continuous improvement initiatives.

Principle Accountabilities :

Coordinate with plant management to implement and maintain company quality standards with the goal of producing high quality products to exceed customer expectations.

Work with department managers / superintendents to implement key driver improvement activities through timely and usable product / process quality data collection, data analysis, improvement project measurement and assisting improvement teams.

Facilitate and maintain corporate quality systems process and procedures at the plant level.

Participate in and serve as interface in plant audits.

Provide support in writing programs in support of maintaining the plant's quality (ISO 9000)

Ensure all quality control and measurement devices are appropriately calibrated and maintained.

Provide ongoing communication and training to supervisors and operators on quality processes.

Position Requirements :

Five (5) years' of previous experience in corrugated manufacturing operations.

Three (3) years' previous experience developing / implementing quality systems programs in a manufacturing environment.

Effective training and presentation skills and the ability to facilitate groups in problem solving.

Solid working knowledge of computer systems including experience with Microsoft Word, Excel, and Outlook.

Exposure to manufacturing shop floor and / or Statistics and Quality software is preferred.

Strong organizational skills with the ability to handle numerous details, deadlines, and requests.

Ability to work in a fast paced, deadline-oriented environment, prioritize assignments, and handle multiple projects and / or requests concurrently.

Solid analytical skills with the ability to identify opportunities for improvements and conduct deductive reasoning.

Strong verbal and written communication skills with the ability to communicate effectively to solicit buy-in from various audiences.

Strong interpersonal skills with the ability to network and build relationships with individuals of various experience and corporate levels both within and outside of the company.

Strong listening, evaluating, and problem solving skills. Ability to create alternative solutions and meet deadlines.

Previous work experience as a member of a team, or a strong understanding of the importance of open communication and information sharing between team members.

Compensation and Benefits

PCA is an Equal Opportunity Employer

Qualified Applicants must apply at careers.packagingcorp.com to be considered.