Medical Assistant

Joining The BILH Team

• When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.
• Under the general supervision of the designated supervisor (depending on the location) and in collaboration with a clinical overseer, where applicable, the Medical Assistant is responsible for assisting in the delivery of high quality and safe clinical care. S / he will assist with patient care and operational flow by performing clerical and clinical duties as needed within the scope of their training and applicable to the kind of practice and patient population. The MA I will organize work to enhance patient satisfaction and provider efficiency. S / he will collaborate with providers for daily needs / schedule coordination, by reviewing provider schedule and anticipating patient, provider and appointment needs at the time of the patient visit, keep visits running on time, communicate delays with patients, manage same-day schedule additions, ensure exam rooms are properly supplied and provide support for patient forms completion. The MA I is responsible for following and sustaining all workflows, standard work, policies, and procedures. The performance of the Medical Assistant I in the delivery of empathetic and efficient care and service will have a direct impact on our overall patient satisfaction. The Medical Assistant works in collaboration with the physician(s), other health care provider(s), and other ambulatory support staff within the department and with other disciplines to deliver patient care.

Essential Duties & Responsibilities

I. Clinical Considerations and Decision Making :

Ways in which the MA comes to understand the problems, issues or concerns of patients / families, to attend to relevant / critical information and to respond in concerned and involved ways :

II. Collaborative Relationship :

Collaborates, cooperates, and communicates with other health care personnel to ensure quality and continuity of care :

III. Clinical Guidance :

The MA, within the scope of his / her practice and department specific skills, is responsible for the nature and quality of care they provide for patients :

Clinical / Direct Patient Care :

Non-Clinical / Indirect Patient Care :