Engineering Technical - Desktop Support Technician

Summary Information

Request Type : Standard - US Geography : United States Labor Category : US-Contingent Labor Procurement Type : Contingent Labor Organization Unit : HOSPITALITY Work Location : NEW YORK - NY (39TH STREET) Status : Open Submitted : 10 / 13 / 2025 9 : 51 : 12 AM Has Assignments : No

Request Information

Request : Engineering Technical - Desktop Support Technician Qty : 1 Candidate Submission Limit Per Supplier : 3 Candidate Submission Limit Per Request : 0 Desired Start Date : 10 / 27 / 2025 Duration : 12 Months Hrs / Wk : 40.00 MSP Owner :

General Information

Job Description : Must be located in the greater NY / NJ area, will need to travel into customer HQ on 5th Avenue in NYC for in person meetings and support with IT weekly. Must be able to support Pacific / West Coast hours virtually on some days.

MUST be able to come into the office M-Th 9AM to 6PM and Fridays be able to work virtually and cover their West Coast stores and work 11AM to 8PM on Fridays.

Note they are asking this time for someone who can read, write, and speak Spanish in addition to English. Need candidates who can communicate with their IT team in Spanish and be able to read the documents / instructions / materials that are mostly all in Spanish.

Onsite Address : 500 5th Ave, Ste 400

New York, NY 10110

Requirements :

1. Technical Skills :

• Proficiency in hardware, software, and networking
• Device types : Bluebird, Zebra, iOS
• Client
• Toshiba
• Experience with operating systems :
• Remedy
• Zabbix
• Maquetador - DAM
• Device Lifecycle : CMDB and Remedy Asset Manager
• Power BI
• Knowledge of common software applications (MS Office, Google Workspace).

2. Problem-Solving Skills :

3. Communication Skills :

4. Time Management :

5. Team Collaboration :

6. Documentation Skills :

7. Expectations :

PURPOSE :

To assist in daily tasks of the IT Department. Mainly store's handheld devices.

KEY RESPONSIBILITIES :

EXPERIENCE AND QUALIFICATIONS :

SKILLS AND ATTITUDES :

OTHER

Must have their own laptop / desktop Comments for Suppliers :

Please read all details in Job Description.