Registrar Support Specialist

Campus OSU-Institute of Technology Contact Name & Email Crystal Bowles Palacioz, crystal.bowles@okstate.edu Work Schedule Monday through Friday, 7 : 30am-4 : 30pm with occasional evenings and weekends. Appointment Length Regular Continuous / Until Further Notice Hiring Range $14.94 - $16.78 Hourly Special Instructions to Applicants Please include a resume, cover letter and contact information for three professional references for full consideration. This is an internal job posting and priority will be given to current OSUIT employees. About this Position GENERAL SUMMARY : The primary function of this position is to maintain the course inventory in Banner, build and manage the semester class schedule, and oversee the reverse transfer process. This position will also manage the filing system for the Registrar office. Required Qualifications Education : Associate Degree from an accredited college or university required. Other combinations of relative experience and education may be considered in lieu of degree. Experience : Proven history of demonstrating ethical and professional behavior. One to three years of relevant experience in a high volume customer service environment, preferably in a college or university setting. Familiarity with Banner or other SIS operating systems a plus. Certifications, Registrations, and / or Licenses : Valid Oklahoma drivers license will be required if performing the functions of the position necessitates the use of a personal or university vehicle. Skills, Proficiencies, and / or Knowledge : Skills and Abilities : Strong human relations skills and a positive "can-do" attitude are critical. Must exhibit ability to perform as a team player, assisting and supporting co-workers as well as the flexibility to be self-motivated and work independently. Professional appearance and demeanor should be modeled at all times. Must be service oriented with ability to work and respond effectively to various audiences of internal and external students and clients, exhibiting high productivity standards. Strong organizational and synthesizing skills as well as a demonstrated ability to multi-task and work in a fast-paced and deadline-driven environment. Demonstrate high levels of adaptability to new and changing policies and practices within an evolving work environment. Proficient with office technologies including but not limited to Excel, Word, Outlook, PowerPoint, Publisher, etc. Ability to train new or other personnel in essential admissions and registrar functions and policies. Communication Skills : Excellent listening skills and customer responsiveness are essential, continually incorporating feedback, ideas and requests.