Medical Support Profess

Job Description

Job Description

At sasi, we believe that a dedicated team and culture is built on our core values of Belonging, Integrity, and Growth. We are driven by our mission of Connecting people with creative opportunities that honor their choices and fit their lives. We envision a future where the people we support are fulfilled in their lives, respected in their community and secure in their future. As part of our team, you will play a key role in the medical care of the people supported. If you are passionate about helping people and want to make an impact while supporting others, we would love to have you join us!

Position Overview :

The Medical Support Professional will be responsible for delivering quality services while maintaining a safe and therapeutic environment that supports the emotional and physical well-being of people receiving supports. The Medical Support Professional is the main contact and lead for all medical appointments at the site. The Medical Support Professional is committed to a person-centered approach and supports the activities outlined in the individual’s plans of service. The Medical Support Professional will encourage people to lead self-directed lives, including active participation in their community to the greatest extent possible.

This position plays a critical role in Residential by supporting sasi’s mission, vision, and core values.

Reporting Relationship / Supervisory Responsibilities :

Reports directly to the manager or designee. This position has no supervisory responsibilities.

Essential Functions :

1. Foster a team culture of belonging by promoting inclusivity and ensuring everyone feels heard and respected in every project.

2. Uphold integrity by maintaining transparency in decision-making, delivering on commitments, and holding yourself and others accountable.

3. As part of our commitment to growth, we encourage employees to actively pursue opportunities for personal and professional development. Employees are expected to take ownership of their learning journey, embrace new challenges, and continuously improve their skills and performance.

4. Responsible for being the lead on scheduling and completing medical appointments and follow up paperwork. (scanning, uploading and documenting) Ensures paperwork for all appointments has been completed and follow up appointments have been scheduled.

5. Advocates for residents' needs and preferences to healthcare providers and other professionals

6. Responsible for maintaining open communication with residents, families, staff, management and nurse regarding medical conditions and changes in conditions.

7. Communicates regularly with Manager and RN on any appointments that need to be canceled / rescheduled.

8. Ensures TO GO books and Script book up are maintained and updated.

9. Reviews MAR regularly and ensures accuracy.

10. Attends all scheduled meetings and trainings.

11. Completes required reporting, recording and service documentation for each day.

12. Recognizes and immediately reports any safety concerns, including fire safety, physical plant, vehicles, safety of individuals, staff or others.

13. Models expected behavior in the community, at the worksite, and at recreational activities. Maintains professionalism at all times. Adheres to the DSP Code of Conduct & Code of Ethics.

14. Responsible for ensuring that all confidential and potentially sensitive information is processed, retained and utilized in a strict and confidential manner.

15. Responsible for providing supports, supervision, assistance or skill acquisition as outlined in the person’s service plans. These areas may include, but not limited to personal hygiene, housekeeping, shopping, and activities / events within the community both vocational and skill-based activities.

16. Completes routine housekeeping and maintenance which may include, but not limited to, cooking, cleaning, shoveling and gardening; production / activity implementation.

17. Adheres to all agency policies and procedures.

18. Participates in and provides feedback and recommendations in quality improvement activities for services provided, as well as overall agency systems and processes.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Required Qualification : (Requirements that are job-related and consistent with business necessity)

• Must be at least 18 years old.
• High School Diploma or GED preferred.
• 1 year in a med certified DSP role
• NYS Driver’s license

Preferred Qualifications : (Requirements that are job-related and consistent with business necessity)

Skills and Competencies : (examples)

1. Excellent written and verbal communication skills.

2. Adhere to ethical guidelines, maintaining a respectful demeanor and communicating effectively.

3. Excellent interpersonal and customer service skills.

4. Excellent organizational skills and attention to detail.

5. Excellent time management skills with a proven ability to meet deadlines.

6. Ability to function well in a high-paced and at times stressful environment.

7. Ability to adapt to the needs of the site or program.

Working conditions : (example)

Training expectations :

sasi is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law.