HR and Operations Manager

WE ARE HIRING HR and Operations Manager Position Details Reports to :

• Managing Director / Visionary Type : Full-time — W-2 (U.S.-based only) Location : Remote Role Summary The HR and Operations Manager leads RSI Security’s internal ecosystem people, processes, and systemsensuring everything runs smoothly, compliantly, and in alignment with our EOS framework.
• This role manages the HR Generalist, Recruiter, and Operations Administrative Assistant, supporting a blended workforce of full-time employees, offshore contractors, and U.S.-based consultants under agreement.
• You’ll partner with leadership to connect HR operations with business efficiency, maintaining data accuracy, compliance, and operational rhythm across multiple platforms.
• The right person thrives on structure, clarity, and accountability while staying flexible in a fast-moving environment.
• What You’ll Do HR & People Operations (Strategic Oversight) Oversee HR processes at a systems level—compliance, documentation, and policy accuracy.
• Ensure smooth coordination across TriNet (U.S. employees), Rippling (offshore contractors), and HR Cloud (consultant offboarding).
• Lead departmental meetings, scorecards, and quarterly rock planning.
• Partner with the HR Generalist and Recruiter to ensure alignment between hiring, onboarding, and people programs.
• Operations & Administration Manage the Operations Administrative Assistant and oversee all administrative workflows.
• Maintain and renew business licenses, state filings, and operational registrations.
• Ensure documentation and processes in Trainual, Monday.com, and Google Workspace are current, standardized, and auditable.
• Support Finance with coordination of contractor compliance, documentation, and tax accuracy.
• Maintain data integrity and system access across operational tools including TriNet, Rippling, JazzHR, Trainual, Monday.com, HR Cloud, and Checkr.
• Compliance & Efficiency Track HR and operations compliance across all U.S. states of employment.
• Conduct quarterly internal audits of people systems and vendor records.
• Lead process improvement initiatives that strengthen operational consistency and cross-department communication.
• What You’ll Bring 5+ years of HR and operations experience, with at least 2 years managing people or systems.
• Proven experience with HR platforms such as TriNet, Rippling, JazzHR, Trainual, Monday.com, and Google Workspace.
• Working knowledge of compliance, licensing, contractor administration, and payroll coordination.
• Excellent documentation, project management, and follow-through skills.
• Familiarity with the Entrepreneurial Operating System (EOS) or similar operational frameworks.
• Authorized to work in the U.S.
• Mindset We Value You see systems as the scaffolding of great culture.
• You stay calm under pressure and communicate clearly.
• You hold yourself and others accountable with empathy and precision.
• You lead by example—proactive, grounded, and consistent.

You embody RSI’s core values :