Patient Account Representative
To perform patient financial service functions such as scanning, filing, receiving and reviewing correspondence, reviewing third-party and patient billing, and review and resolution of billing questions, at an introductory level. Ensures financial success for University of Mississippi Medical Center through diligent approach to work and attention to detail.
Education & Experience Required :
- High school diploma or GED and one (1) year of related revenue cycle experience
Certifications, Licenses or Registration required :
N / APreferred Qualifications :
Knowledge of ICD-10 / HCPCS / CPT codingBasic knowledge of third-party insurance and government insurance plansKnowledge, Skills & Abilities :
Basic knowledge of medical claims processing.Ability to maintain confidentiality.Good verbal and written communication skills.Maintains professional standards.Effective organizational skills.Basic computer skills, including but not limited to proficiency in Microsoft Word and Excel, and basic data entry.Basic knowledge of medical terminologyBasic knowledge of revenue cycle functionsAbility to pay attention to detailAbility to maintain a professional appearance and attitudeAbility to read, write, type, and follow oral and written directionsAbility to work independently to effectively and efficiently perform assigned dutiesGood interpersonal communication and organizational skillsProven ability to work effectively with othersResponsibilities :
Engages in core revenue cycle functions such as, billing, claims filing, data entry, charge entry, insurance follow up, denial management, payment posting, customer service, and billing records review.Maintains strict confidentiality and adheres to all HIPAA guidelines and regulations.Complies with policies, processes and department guidelines for assigned revenue cycle duties.Prepares and submits clean claims to insurance companies either electronically or by paper in an accurate, timely and compliant manner.Processes assigned reports, worklists, and patient accounts with high accuracy and attention to detail.Collaborates with management and co-workers in an open and positive manner.Communicates with patients regarding their accounts, answer billing questions, and provide information on payment options.Verify patient insurance coverage and benefits, and coordinate with insurance companies to resolve any discrepancies.Physical and Environmental Demands :
Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, occasional working hours beyond regularly scheduled hours, occasional travelling to offsite locations, no activities subject to significant volume changes of a seasonal / clinical nature, occasional work produced is subject to precise measures of quantity and quality, occasional bending, occasional lifting / carrying up to 10 pounds, occasional lifting / carrying up to 25 pounds, occasional lifting / carrying up to 50 pounds, occasional lifting / carrying up to 75 pounds, occasional lifting / carrying up to100 pounds, no lifting / carrying 100 pounds or more, no climbing, no crawling, occasional crouching / stooping, occasional driving, occasional kneeling, occasional pushing / pulling, frequent reaching, frequent sitting, frequent standing, occasional twisting, and frequent walking.Time Type : Full time
FLSA Designation / Job Exempt : No
Pay Class : Hourly
FTE % : 100