Director of Crisis Intervention Services

Job Description

Job Description

Are you a leader of behavioral health in crisis counseling, suicidal intervention, and crisis family supports? Does your passion for service express itself through providing person-centered, trauma informed, crisis care? Do you have a demonstrated record of successful supervisory experience and organizational management, with a collaborative and solutions-oriented mindset?

Access Services is hiring a Director of Crisis Intervention Services to lead the management, organization and daily operations of the Mobile Crisis Program of Montgomery County, PA with oversight of partnership programs.

The office base for the Director of Crisis Intervention Services is in Plymouth Meeting, PA. The Director will oversee quality of crisis service offered, the daily operations of the program, the onsite scheduling, direct weekly supervision support to the Associate & Assistant Directors, and education of the crisis workers to help ensure that the program objectives are being met, accurate documentation is maintained, and the services provided are helpful to those receiving them. As Director of Crisis Intervention Services, you will assist to educate and create public awareness of the program and pursue collaborative relationships with other organizations to support the best outcomes for individuals and families experiencing crisis.

Requirements

Essential Responsibilities of the Director of Crisis Intervention Services :

• Provide overall management, organization and daily operational oversight of the Mobile Crisis Program to maintain excellence of services provided to Montgomery County, PA while maintaining compliance to all Access Services policies, procedures, and philosophy of care.
• Ensure excellence in partnerships including MCORT, law enforcement relationships, CCBHC and ICWC relationships, and others.
• Maintain effective communication with the Senior Director, Vice President, and other Behavioral Health division leaders.
• Report any operational, staff or individual concerns according to Access Services established policies and procedures.
• Partner closely with the Peer Support / Teen Talk Warmlines to ensure mutual support and shared referrals.
• Perform telephone counseling and mobile crisis support as needed.

Fiscal :

Personnel Management and Staff Development :

Collaboration :

Work Schedule :

Requirements and Qualifications of the Director of Crisis Intervention Services

Education : Bachelor's degree in psychology, social work or other human services related field is required; Masters degree in a related degree is preferred.

Certification : While not required, Licensure in social work or counseling is preferred; Certification in counseling also preferred.

Experience : Three years of experience within the organization, administration, systems, and leadership of a crisis program are required. (Examples : a 24-hours crisis program, shelter, or residential treatment facility.)

Knowledge, Skills, and Abilities :

Essential Working Conditions / Physical Demands :

Work in a standard office environment, and utilize desktop computer equipment on a daily basis.

Able to lift or move items associated with sedentary work and light work (exerting up to 20 lbs.)

Routinely travel to offsite locations and regional office locations using personal vehicle as necessary.

Benefits

Salary :

Our full-time comprehensive benefits package includes :

Access Services is an Equal Opportunity Employer

#DMC9

TRIAD7