Adoption Case Manager Support Specialist-Manatee

SUMMARY

Support staff members perform a range of administrative tasks. Primary focus is to assist Adoption Case Managers in the provision of services to families to help with retention.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Utilizes various software applications to compose and / or type letters, memos, reports and other documents.
• Request records, reports and other documents from various providers for children and adults in active cases. Track records requests and follow up on not received records. Entering in records results into Florida Safe Families Network (FSFN) medical tabs and also entering Chronological notes of said activities.
• Utilizes software for creation of reports for various tracking needs, to include scheduling of appointments and arranging Family Support Worker transportation as needed. Complete Projects that require Excel tracking.
• Contact clients and caregivers via telephone to obtain information.
• Assist when needed with completing Health Risk Assessments, Out of County Service (OCS), Adoption Subsidy Packets, Enhanced Subsidy Packets, and Packet A's when needed.
• Assist in completing outstanding issues on the compliance reports and maintaining FSFN education and medical tabs as requested.
• Assist in sending client service referrals, gathering documents for packets, completion of exit surveys, High End packets, Child Resource Record packets, birth certificate and social security card requests and other administrative requests.
• Operates a range of office machines such as photocopiers, computers and faxes.
• Files papers and documents so that they can be easily found when needed.
• Undertakes other duties such as assisting with special projects as needed.

This list of essential functions is not intended to be exhaustive. The Safe Children Coalition has the right to revise this position description as needed to comply with actual job requirements.

Requirements

OTHER QUALIFICATIONS : This position requires the following additional qualifications :

EDUCATION and / or EXPERIENCE :

CERTIFICATES, LICENSES, and REGISTRATIONS :

This position requires the following credentials :

Benefits

A detailed position description can be found on our Career site at www.sccfl.org

Salary Description

$15.00- $18.00