Technical Inside Sales Representative

Job Title

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.

Job Purpose

Provides a direct contact for external and internal customers in the selling of corrosion-resistant products such as HDPE, plastic-lined pipe, fiberglass, plastics, and works in conjunction with the Supply Management groups to assure customer specifications for equipment are met. This position also assists in operational and administrative duties

Essential Duties and Responsibilities (not all inclusive)

Individual must be able to perform the essential duties with or without reasonable accommodation.

• Provide technical assistance and support for customers regarding the technical specifications of products, and troubleshoot applications as needed.
• Understand the customers' business and determine customer requirements and expectations in order to recommend specific products and solutions.
• Enter and maintain purchase orders, customer orders, procurement matches, and trade discounts as needed.
• Maintain various records and files, including rebate files, stock transactions, price catalogs, customer lists, product catalogs, and discounts.
• Maintain knowledge of current product pricing.
• Obtain price quotes from vendors and Supply Management Groups for resale to customers and provide price quotes for customers.
• Establish rapport and provide prompt responses to internal and external customers, vendors, and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material).
• Maintain and approve quality standards.
• Set up the correct description of all inventory items and add new inventory to the system as needed.
• Learn new procedures and product information as required.
• Maintain various records and files, including rebate files, stock transactions, price catalogs, customer lists, product catalogs, and discounts.
• Available to work scheduled and unscheduled overtime as requested (including on-call).
• Perform other duties or projects as assigned.

Education, Experience & Ability Requirements

Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered.

Additional Qualifications

Working Conditions

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.