Talent.com
Client Service Representative (NYC) - Bilingual Japanese

Client Service Representative (NYC) - Bilingual Japanese

BizTek PeopleNew York, NY, US
30+ days ago
Job type
  • Full-time
Job description

Job Opportunity

International Banking Organization Seeks Bilingual Japanese Client Service Representative At Transaction Banking Department.

The position is responsible for addressing customer inquiries on cash management products or related banking services (by email or phone).

Key Responsibilities Include :

  • Log customer data and inquiry information into proprietary system.
  • Work with our partner bank to provide set up service support and troubleshooting issues.
  • Manage customer entries into our billing database for the purpose of generating invoices.
  • Collaborate with our back office operations, Deposit & Clearing, and Investigations departments for wire transfer issues and inquiries.
  • Work together and problem solve along with our product team to assist in resolving issues.
  • Develop good knowledge of bank cash management products to provide assistance, support and customer service to TRBD sales team and corporate banking relationship managers.
  • Develop strong knowledge of internal policies and procedures in order to effectively execute processes.
  • Keep close communication with the Senior Client Service Representatives on daily tasks and progress.
  • Answer and address customer inquiries related to our cash management products.

Requirements :

  • Work Experience : More than 2 years of comparable or relevant customer service experience, preferably in banking / financial services industry.
  • Education : BA / BS Degree preferred.
  • Bilingual Japanese language skills a must.
  • Ability to use time efficiently and effectively and remain customer service oriented while handling large volumes of customer inquiries.
  • Ability to effectively multi-task a broad range of activities, tasks, and outcomes. Proactively follow-up on open items and work that needs to be advanced forward.
  • Ability to clearly communicate verbally and in writing across various communication settings and styles.
  • Builds constructive and effective relationships with internal and external parties, using diplomacy, respect, and tact.
  • Ability to anticipate customer's needs.
  • Ability to quickly learn internal policies and procedures, think independently and suggest solutions.
  • Benefits : Good benefits.

    Skill Set :

    Client Service, Banking.

    Create a job alert for this search

    Client Service Representative • New York, NY, US

    Related jobs
    • Promoted
    Customer Service - Bilingual Japanese

    Customer Service - Bilingual Japanese

    BizTek PeopleNew York, NY, US
    Full-time
    Global Custodian Bank seeks a bilingual Japanese Customer Service contractor in New York for the assignment till December. This role will serve as the primary liaison to all clients for the Bank's G...Show moreLast updated: 30+ days ago
    • Promoted
    Client Services Representative

    Client Services Representative

    VirtualVocationsPaterson, New Jersey, United States
    Full-time
    A company is looking for a Client Services Representative responsible for preparing and reviewing property deeds and managing client relationships. Key Responsibilities Supports real estate transa...Show moreLast updated: 17 days ago
    • Promoted
    • New!
    Bilingual Patient Success Advocate

    Bilingual Patient Success Advocate

    VirtualVocationsBronx, New York, United States
    Full-time
    A company is looking for a Patient Success Advocate - Bilingual.Key Responsibilities Provide professional assistance to customers via phone, email, and chat, addressing inquiries and troubleshoot...Show moreLast updated: 11 hours ago
    • Promoted
    Bilingual Japanese business associate

    Bilingual Japanese business associate

    BizTek PeopleNew York, NY, US
    Full-time
    Promoting Japanese business in the US market.Supporting Japanese companies to expand their products and services into the US market. Providing administrative tasks.BA / BS College degree or higher deg...Show moreLast updated: 30+ days ago
    • Promoted
    Bilingual Japanese Client Services Administrator

    Bilingual Japanese Client Services Administrator

    BizTek PeopleHoboken, NJ, US
    Full-time
    Bilingual Japanese Customer Support Administrator.One of the leading financial institutions is seeking a Bilingual Japanese, Customer Support Administrator. Prepare various reports to perform reconc...Show moreLast updated: 30+ days ago
    • Promoted
    CMS Product Manager (Associate - Bilingual Japanese)

    CMS Product Manager (Associate - Bilingual Japanese)

    BizTek PeopleNew York, NY, US
    Full-time
    A global banking corporation is searching for a Japanese-English bilingual associate to manage CMS products in New York.Due to expansion in the Transaction Banking Department (TRBD), they aim to ex...Show moreLast updated: 30+ days ago
    • Promoted
    Bilingual Support Engineer

    Bilingual Support Engineer

    VirtualVocationsBronx, New York, United States
    Full-time
    A company is looking for a Support Engineer - Bilingual Japanese & English.Key Responsibilities Aid in deploying AVD environments and collaborate with clients to gather requirements Provide tech...Show moreLast updated: 2 days ago
    • Promoted
    Licensing Specialist

    Licensing Specialist

    VirtualVocationsPaterson, New Jersey, United States
    Full-time
    A company is looking for a Licensing Specialist in the Philippines.Key Responsibilities Support volume licensing agreements and communicate program details effectively Administer license quoting...Show moreLast updated: 30+ days ago
    • Promoted
    Texas Client Partner

    Texas Client Partner

    VirtualVocationsPaterson, New Jersey, United States
    Full-time
    A company is looking for a Client Partner in Texas.Key Responsibilities Develop and maintain relationships with clients to drive business growth Identify and pursue new business opportunities wi...Show moreLast updated: 20 days ago
    • Promoted
    Credit Officer - Bilingual Japanese

    Credit Officer - Bilingual Japanese

    BizTek PeopleNew York, NY, US
    Full-time
    International banking institution seeks a bilingual Japanese Associate with experience and skills in credit risk analysis for U. Primary responsibilities include : .Review and challenge credit applica...Show moreLast updated: 30+ days ago
    • Promoted
    Bilingual Customer Service Representative

    Bilingual Customer Service Representative

    Conduent State & Local Solutions, IncNewark, NJ, US
    Full-time
    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...Show moreLast updated: 30+ days ago
    • Promoted
    Bilingual Health Care Customer Service

    Bilingual Health Care Customer Service

    VirtualVocationsYonkers, New York, United States
    Full-time
    A company is looking for a Bilingual Health Care Customer Service Representative.Key Responsibilities Handle inbound and outbound calls to resolve billing and payment issues Respond to patient i...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Licensed Client Service Manager

    Licensed Client Service Manager

    VirtualVocationsPaterson, New Jersey, United States
    Full-time
    A company is looking for a Remote Client Service Manager to deliver exceptional customer service and manage client relationships. Key Responsibilities Lead the renewal process to provide high-qual...Show moreLast updated: 15 hours ago
    • Promoted
    FX Sales (Banking) - Bilingual Japanese

    FX Sales (Banking) - Bilingual Japanese

    BizTek PeopleNew York, NY, US
    Full-time
    Global Investment Bank seeks a FX Sales with Japanese language capability covering Emerging Market Local Currency Trading, FX Derivatives, Spots / Forwards, or Cross-Product in the Fixed Income area....Show moreLast updated: 30+ days ago
    • Promoted
    Credit Risk Associate for Japanese Corporate Banking, Bilingual in Japanese and English for 2025 Boston Career Forum

    Credit Risk Associate for Japanese Corporate Banking, Bilingual in Japanese and English for 2025 Boston Career Forum

    MUFGNew York, NY, US
    Full-time
    MUFG Portfolio Management Role.Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial gro...Show moreLast updated: 13 days ago
    Inside Corporate Sales Representative - Japanese Bilingual

    Inside Corporate Sales Representative - Japanese Bilingual

    A-STAFFING, INC.New York, New York, United States
    Full-time
    Quick Apply
    Job Title : Inside Corporate Sales Representative (Non-exempt).Working Schedule : 9 AM - 5 PM, Mondays - Fridays, possible overtime on weekdays after 5 PM. We are hiring an Inside Corporate ...Show moreLast updated: 30+ days ago
    • Promoted
    Bilingual Payment Solutions Manager

    Bilingual Payment Solutions Manager

    VirtualVocationsElizabeth, New Jersey, United States
    Full-time
    A company is looking for a Bilingual Payment Solutions Growth Manager.Key Responsibilities Proactively identify, qualify, and sign prospective partners to the Payments Platform, providing trainin...Show moreLast updated: 1 day ago
    • Promoted
    Consultant, Business Process Optimization - Japanese bilingual

    Consultant, Business Process Optimization - Japanese bilingual

    Pasona N ANew York, NY, US
    Full-time
    Consultant, Business Process Optimization.We are seeking a bilingual (Japanese / English) Business Process Re-engineering (BPR) Consultant to partner with our consulting team to drive business proces...Show moreLast updated: 30+ days ago