Receptionist- Customer Care - Dog Concierge

Job Description

Job Description

OUR MISSION : Service the needs of all dogs and the people who love them.

OUR VISION : To foster a community where all dogs are valued and thriving and compassionate services are accessible for every facet of their care.

As our Dog Concierge you will be the first point of contact for all clients at Sol Dog Lodge and Training Center. You will play a key role in delivering exceptional customer service. You will manage client communications, scheduling appointments, taking payments, handling check-ins and check-outs and ensuring that all clients and their dogs have a positive and happy experience.

As the face of Sol Dog Lodge you will need strong communication and organizational skills. You will need deep attention to detail, proficiency with many types of computers systems, CRM software such as GINGR and great phone and texting skills. You will work with a team of amazing professionals and will need to assist all departments to ensure scheduling, appointments are booked properly and required vaccination records are up to-date in a timely manner.