Administrative Assistant - Navigator

Administrative Assistant

The Hanover County Community Service Board is seeking an Administrative Assistant to be a part of our dynamic, fast paced team, which supports citizen access for the Community Services Board as well as the Department of Social Services. In this role you will greet clients / visitors, manage scheduling, handle registrations and provide information about mental health and social services benefits to community members in need or transition. The ideal candidate should be passionate about helping others and thrive in an environment that is consistently changing. This position participates and shares in coverage of our Bell Creek office as well as evening coverage, not to exceed two nights / week until 9pm.

Come join our team!

General Description : This is a paraprofessional position. The incumbent performs administrative support tasks and manages projects.

Organization : The Administrative Assistant position is part of Hanover County's Career Development Program (CD). The Administrative Assistant Ladder has four (4) levels ranging from Administrative Assistant I to Senior Administrative Assistant. Incumbents normally report to a Department Head or Manager and supervise no staff. However, Senior Administrative Assistants may serve as workflow leaders to lower-level Administrative Assistants.

Essential Functions :

• Prepares correspondence, payment vouchers and other essential paperwork.
• Establishes and maintains computer and paper files and records.
• Performs necessary office support activities as directed.
• Provides superior customer service to callers and visitors to the Department.
• Prepares reports as needed.
• Maintains calendars and schedules.
• Makes travel arrangements.
• Performs related work as assigned.

Working Conditions :

Knowledge, Skills and Abilities : Computer Skills required. Ability to type 35 45 Words Per Minute, minimum. Knowledge of office procedures preferred. Must be able to communicate effectively both orally and in writing. Ability to maintain records, organize, use the telephone, listen, understand and follow directions. Ability to learn the policies and procedures of and the services provided by the agency to which assigned. Ability to establish and maintain effective working relationships with County officials, employees and the general public.

Education, Experience and Training : High school diploma or equivalent required with previous administrative experience and training in Office Support Technology preferred OR Any equivalent combination of education, experience and / or training sufficient to demonstrate the knowledge, skills and abilities is acceptable. Higher levels on the Career Ladder require additional education and experience up to an associate degree.

Special Conditions :