Business Application Analyst

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Business Application Analyst

What does a successful OnBase Application Analyst do at Fiserv?

A successful OnBase Application Analyst at Fiserv configures, integrates and optimizes OnBase solutions to align with business workflows, security and compliance, and acts as a collaborative technical liaison who delivers reliable, auditable ECM outcomes.

What you will do :

Design, configure and maintain OnBase solutions (Processor Models, Workflow, Unity) and integrations to support business needs.

Analyze business processes, recommend and implement application improvements and automation to increase efficiency and delivery performance.

Troubleshoot incidents, perform root-cause analysis, resolve user-reported issues and participate in on-call rotations with flexible scheduling.

Collaborate with application peers, infrastructure, security and business stakeholders to optimize end-to-end workflows and enforce access / compliance controls.

Document runbooks, configurations and changes; provide technical support and training; monitor system health and performance using observability tools and metrics.

What you will need to have :

5+ years of hands-on OnBase administration and development experience.

Experience with 3 monitoring / observability tools (Dynatrace, Splunk, Moogsoft) and 2 service / project systems (ServiceNow, Clarity).

Demonstrated experience supporting production applications, including participation in on-call rotations and cross-functional troubleshooting.

Bachelor's degree in Computer Science, Information Technology, or a related field (preferred).

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please :

Apply using your legal name

Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity :

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies :

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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