Commercial Real-Estate Operations ManagerRealty Capital Advisors • Maitland, FL, US
Commercial Real-Estate Operations Manager
Realty Capital Advisors • Maitland, FL, US
30+ days ago
Job type
- Full-time
Job descriptionProvide daily leadership, training, and accountability to the operations team, ensuring expectations are clear and met. Monitor individual and team performance; offer regular coaching and support. Participate in the hiring, onboarding, and development of new operations staff. Evaluate responsiveness and professionalism in tenant and client interactions. Conduct property visits to support team members and ensure service standards are upheld. Guide the operations team in managing inspections, work orders, capital repairs, tenant improvements, and vendor services. Ensure consistent execution of operational procedures, such as : Project scheduling and budgeting, contract approvals, emergency preparedness protocols, preventative maintenance planning, address and escalate operational issues promptly and effectively. Partner with Accounting and Sales to align operational priorities. Attend department, leadership, and asset management meetings to maintain team-wide alignment. Track completion of recurring responsibilities : work order reviews, vendor coordination, tenant communication, and capital project progress. Hold staff accountable for meeting deadlines, budget accuracy, and client service expectations. Support review and analysis of budgets, property financials, and variance reports. Oversee RCA contract templates and approval protocols. Ensure vendor compliance with onboarding requirements (insurance, W-9, COI). Maintain readiness for scheduled and after-hours coverage, including emergency drills. 35 years of experience in a property operations or team leadership role (preferably in commercial real estate or facilities). Proven ability to lead teams, enforce accountability, and coach for performance improvement. Strong interpersonal skills; professional, approachable, and assertive when needed. Working knowledge of property operations workflows (e.g., inspections, service coordination, receivables / payables). Proficiency in Microsoft Office (Excel, Outlook, SharePoint), Yardi, and CRM systems. Excellent organization, time management, and follow-up skills. Bachelors degree preferred, or equivalent experience in property management or operations. Office-based with regular weekly travel to local properties. Standard professional office environment with moderate noise level. Frequent sitting; occasional standing and walking. Ability to lift or move up to 50 pounds during site visits as needed. Reasonable accommodations will be provided when applicable.
Job Description
Job Description
Salary : $70,000
Realty Capital Advisors is seeking a people-first Operations Manager to lead the daily performance of our property operations team. This role is ideal for a hands-on leader who enjoys coaching, clear communication, and driving accountability. The Operations Manager will help team members grow professionally, ensure follow-through on key initiatives, and deliver high service standards for our tenants and clients.
Success in this role requires a leader who is structured and supportivesomeone who can build trust, enforce consistency, and respond quickly to operational needs across multiple property types.
Primary Responsibilities :
Operational Execution
- Guide the operations team in managing inspections, work orders, capital repairs, tenant improvements, and vendor services.
- Ensure consistent execution of operational procedures, such as : Project scheduling and budgeting, contract approvals, emergency preparedness protocols, preventative maintenance planning, address and escalate operational issues promptly and effectively.
Team Leadership & Oversight
Operational Execution
Cross-Departmental Collaboration
Performance Monitoring & Reporting
Compliance & Vendor Management
Qualifications & Experience :
Please ensure your resume specifies where you have the following :
Education :
Work Environment & Travel :
Physical Demands :
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Operation Manager • Maitland, FL, US
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