Senior Casualty Claims Adjuster

Senior Casualty Claims Adjuster

The Senior Casualty Claims Adjuster is an associate level position handling claims open to close. This role is responsible for directly handling complex, high dollar claims on behalf of a large, refrigerated truckload carrier. The successful candidate must be willing to handle all levels of claims and interact directly with our drivers, claimants, claims adjusters, other department personnel, and mid-level and senior management.

The position is located in Dallas, Texas and is not remote but does not require travel.

Key Responsibilities

• Investigating the facts and circumstances of each claim and making settlement decisions within authority level
• Serves as point of contact with respective parties, i.e., claimants, insurance companies, attorneys, pertinent to settlement negotiations and settlements
• Communicating with adjusters, appraisers and Stevens Transport Shop management to ensure photos are taken of damage to vehicles, replacement part prices are competitive, and labor costs are appropriate to repairs
• On an as needed basis, reviews claim file for activity and disposition; ensures settled claim files and non active claim files placed into closed or non-active file status
• Ensuring all claim activity recorded in claim "diary"; maintains claims "diary"
• Communicating with owner operators regarding accident claims
• Responding to phone call regarding accidents and records accident information onto accident information form
• Reviewing accident reports and makes determination concerning liability and value

Minimum Qualifications

Preferred Qualifications

Skills and Abilities

Physical Demands

Work Experience

Workshift : M-F (Weekend Rotation) (United States of America)

In compliance with Federal and State equal employment opportunity laws, qualified candidates are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job-related disability, or any other protected group status.