Assistant General Manager

Assistant General Manager

The primary role of the Assistant General Manager (AGM) is to develop into a store leader and to be capable of running the store in the absence of a General Manager. An AGM is responsible for supporting the overall shift-level operations, guest experience, sales performance, and execution of brand excellence in a store. They are also responsible for assisting in the growth of annual sales and profit of the store. AGMs ensure that the store's appearance, as well as each team member's performance, are to company standard. AGMs are responsible for consistently educating and engaging the community and store guests on all products and services.

General :

• Understands and communicates the company's vision, mission, and values.
• Responsible for maintaining operational excellence in the store.
• Responds to direction in an accurate and timely manner and ensures the same compliance from the store team.
• Recognizes and rewards outstanding performance of store team members.
• Demonstrates effective leadership behaviors and continuously improves leadership skills.
• Other duties as assigned by the General Manager.

Customer Service :

Operations :

Essential Skills :

Requirements :

Job Conditions : Work Environment :

This job entails frequent exposure to high temperatures and extreme cold. There is frequent contact / immersion of hands in water and sanitation solutions; as well as contact with produce items, dairy products, and frequent allergen related items such as nuts, citrus, peanut butter, etc.

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job :

While performing the duties of this job, the employee is regularly required to talk, hear, and stand. The employee is frequently required to reach, bend, stoop, scoop, pour, carry, push, and lift objects up to 40lbs. There is substantial repetitive motion of the wrists, hands, and fingers. Must be able to maneuver in walk-in coolers and freezers.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.