Manager, Software Engineering

Overview

Manager, Software Engineering at Zoro.com. This role leads a multi-year strategic initiative to modernize and decouple Zoros business systems from NetSuite, rebuilding key capabilities as standalone services and tools. The position reports to the Director of Software Engineering and is a hybrid role requiring at least two days per week in the office.

Duties And Responsibilities

• Lead a new engineering team responsible for gradually extracting and rebuilding Zoros NetSuite customizations into scalable, service-oriented systems.
• Develop and mentor engineers—fostering growth, inclusion, and accountability while maintaining high technical and delivery standards.
• Drive project execution and delivery, ensuring milestones are met while balancing speed, quality, and long-term maintainability.
• Partner with senior product, finance, fulfillment, and platform engineering leaders to define the roadmap and align technical efforts with business objectives.
• Establish and enforce engineering best practices around code quality, testing, observability, and deployment automation.
• Collaborate with foundational platform teams to ensure new systems are reliable, secure, and compliant with Zoros and industry standards (PCI / SOX, etc.).
• Act as a technical and organizational bridge between legacy systems and modern architectures, helping to guide decision-making and change management across teams.
• Champion a culture of continuous improvement, retrospectives, and open feedback to strengthen both team performance and the engineering organization as a whole.

Minimum Qualifications

Preferred Qualifications

Total Rewards

Zoros total compensation plan includes our Zoro Incentive Plan (ZIP) that is designed to foster and reward our team members for strong performance. Total compensation will be highly competitive.

In addition to competitive compensation, Zoro offers comprehensive benefits and perks including :

For additional information and details regarding our benefits and our parent company, W. W. Grainger, please click on the link here.

The pay range provided is not a guarantee of compensation. The range listed reflects the expected base pay for this position at the time of posting, based on the roles job grade. Actual compensation may vary depending on factors such as location, relevant experience and individual qualifications.

Company and Culture

Zoro was founded in 2011 to help businesses get the tools, parts, and supplies they need. We are backed by W.W. Grainger and focused on a hybrid work model with onsite expectations at least two days a week. Our culture emphasizes Winning & Learning Together, Being Customer Obsessed, Being Transparent, and Taking Ownership. We are committed to equal employment opportunity regardless of protected characteristics and strive to provide accommodations during the application process and employment as needed.

Seniority level

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