Job Opportunity
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life includes assisting customers with a variety of transactions through a seamless and friendly experience, demonstrating expertise in all technologies used in the store environment, inspiring trust, teamwork, and positive team relationships, defusing customer situations and providing resolution in a timely and effective manner, ensuring the security and privacy of customer information through education, compliance, and resolution of issues, motivating and inspiring others to adopt initiatives such as our Nordstrom Rewards program, and the ability to work a flexible schedule based on department needs.
You own this if you have the ability to effectively build relationships with your customers, peers, and leadership, proficiency in multiple operating systems such as MS Windows, iOS, and Android, clear, effective communication with strong interpersonal skills, the ability to prioritize multiple tasks in a fast-paced environment, accountability, initiative, and a high level of ownership.
Our employees are our most important asset and thats reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including medical / vision, dental, retirement, paid time away, life insurance, disability, merchandise discount, and EAP resources.
The job posting highlights the most critical responsibilities and requirements of the job. Its not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQs for relevant information and guidelines.
Pay Range Details : The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $18.45 - $19.20 Hourly. This position may be eligible for performance-based incentives / bonuses. Benefits include 401k, medical / vision / dental / life / disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview.
Customer Service Representative • Nashville, TN, US