Manager, Experiential Learning

Educational Program Manager

The American Academy of Pediatrics (AAP), the nation's leading advocacy organization for children's health, is seeking a strategic thinker to manage the planning, development, implementation, needs assessment, and evaluation of AAP educational programs, ensuring content is relevant and in compliance with accreditation standards and accessibility guidelines. Reporting to the Senior Director, Simulation and Experiential Learning, this role will oversee logistical coordination, faculty recruitment and training, and the effective delivery of both in-person and live virtual courses, while collaborating with staff on marketing efforts, managing budgets, and contributing to leadership initiatives that drive innovation and operational efficiency in educational program delivery.

Experience in educational design and programming in a Continuing Medical Education (CME) or adult continuing education environment required, preferably in a non-profit or professional association. Experience with professional practice gap identification, needs assessment, evaluation and outcomes measurement, educational design, faculty development, and educational research are required.

Some duties include : Collaborate with Simulation and Experiential Learning (SEL) leadership to align operational educational strategies with organizational goals. Plan, develop, implement, staff, and evaluate assigned activities, including live in-person and live virtual (synchronous) education, applying adult learning principles ensuring educational content is accurate, current, and relevant to the audience. Conduct educational needs assessments, establish learning objectives, and design engaging, outcome-driven educational methods using appropriate pedagogical techniques. Continuously identify and implement process improvements to enhance project plans and workflows. Oversee the development, review, and dissemination of course materials, multimedia presentations, and handouts via the Learning Management System (LMS) and / or printed syllabi. Manage compliance with copyright, the Health Insurance Portability and Accountability Act (HIPAA), and accreditation requirements. Ensure educational materials meet accessibility standards, including the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG). Oversee the successful execution of assigned courses on-site. Serve as online course staff support and / or back-up. Develop and implement evaluation methods, including participant feedback, assessments, and outcome measurements. Analyze evaluation data to assess program success, identify areas for improvement, and for decision making / planning for future programming. Complete activity abstracts for accreditation and Maintenance of Certification (MOC) and ensure compliance with AAP Continuing Medical Education (CME) quality standards, Accreditation Council for Continuing Medical Education (ACCME) requirements, and American Medical Association (AMA) Physician's Recognition Award (PRA) standards. Manage credit designation for other organizations, including the National Association of Pediatric Nurse Practitioners (NAPNAP) and the American Academy of Family Physicians (AAFP). Maintain documentation for ACCME / AMA PRA compliance and complete annual reports. Recruit, train, and coordinate faculty and speakers to deliver high-quality content. Serve as the primary contact for subject matter experts (SMEs), faculty, course directors, and planning group members. Develop comprehensive faculty guides and communication materials. Lead group meetings, including preparing agendas and ensuring the development and dissemination of accurate minutes in a timely manner. Manage logistical aspects such as site selection, vendor contracts, technical needs, and faculty rehearsals in collaboration with Convention and Meeting Services and other AAP staff. Manage project planning, budgeting, quality assurance testing, and deployment of courses and content. Utilize tools such as Dropbox, JotForm, SharePoint, Microsoft Teams, and Google Docs to improve efficiency. Collaborate with AAP Marketing staff to develop and execute marketing plans for assigned activities. Manage promotional copy, including social media content. Review the effectiveness of marketing efforts and suggest adjustments as needed. Develop and manage budgets, monitor variances, and optimize income opportunities. Analyze course and financial data and compile requested reports. Contribute to the SEL leadership team, assist with special projects, and support and / or lead other SEL activities as needed. Represent SEL at conferences and exhibitions as requested.

Qualifications needed : Bachelor's degree in education or related discipline or an equivalent combination of relevant education and work experience required. Master's degree in adult education preferred. At least three years' related experience in educational design and programming in a CME or adult continuing education environment required, preferably in a non-profit or professional association. Experience with professional practice gap identification, needs assessment, evaluation and outcomes measurement, educational design, faculty development, and educational research are essential. Familiarity with course budget management and ACCME accreditation requirements preferred. Must be able to effectively facilitate communication and build consensus among varying constituents, manage multiple priorities simultaneously within established deadlines, manage a heavy workload at times, take initiative and follow-through, work both independently and as part of a team, pay close attention to detail, and contribute to fostering an inclusive culture where everyone feels valued and respected. Excellent written / verbal communication, interpersonal, organizational, analytical, critical thinking, management, proofreading, and budgetary skills required. Strong technical acumen essential with proficiency in MS Office and the ability to learn and apply new technologies. Experience working in databases and learning management systems, Adobe Pro, budget software, document collaboration platforms (e.g., SharePoint, and virtual meeting platforms (e.g., Zoom, WebEx, Teams) strongly preferred. Travel and evening / weekend work required. Hybrid work environment of 40% of work time in the office per month.