Cashier / Cook / Server / Customer Service

divh2Assistant General Manager / h2pThe position provides managerial and administrative leadership to operate one franchise-owned restaurant in the Lake Elsinore area under the direction of the General Manager. This is the 2nd person in charge reporting to the General Manager and, when the General Manager is absent, is the top manager present in the designated restaurant and is accountable for the restaurant and operations at those times. This person directs the work of team members, both managers and crew. The Assistant General Manager exercises discretion and independent judgment in performing his or her duties in alignment with the scope of authority provided by General Manager. / ppWith the General Manager, responsible for managing the restaurant, including oversight over all store operations from production to guest service areas; direct the work of team members, both managers and crew. / ppAssist General Manager as necessary to ensure restaurant meets performance expectations. / ppCoach and role model McDonalds guest and service experience behaviors, ensuring end-to-end consistency in service delivery, especially with crew members. / ppAssist General Manager with designated people processes, including but not limited to : (a) recruiting, interviewing, onboarding and training managers and crew; (b) assessing the work of crew and providing performance feedback / evaluation and assigning training / development plans; (c) preparing recommendations to support hiring, and employee status changes such as promotions or terminations; (d) conducting performance reviews for all crew, and (e) making hiring decisions in special situations approved by General Manager. / ppProvide an environment that fosters continuous employee development, learning and teamwork; set the example through coaching and personal development planning. / ppAnalyze restaurant labor and crew capability needs for crew under direction of General Manager; prepare and set weekly schedules, including days and hours of work, for all crew; ensure schedules are legally compliant and meet company practices. / ppManage inventory levels to meet operating needs and budget; prepare inventory forecasts and ordering recommendations for General Manager approval, and ensure related activities are coordinated (e.g., receiving deliveries); perform trend analysis on food costs to inform planning. / ppAssist General Manager with Business Planning and Community Engagement as may be required. / ppEnsure food safety is always maintained and in accordance with procedures; ensure team members understand their role and are up to date on training and procedures. / ppWith the General Manager, perform and assign maintenance activities to ensure restaurant meets or exceeds standards of excellence (proactive planning, cleanliness, procedures); collaborates with General Manager to ensure coverage at all times and troubleshooting emergencies. / ppAssist General Manager with monitoring and implementing legal compliance measures in the restaurant. / ppAppraise team members (both managers and crew) productivity and efficiency for the purpose of recommending promotion, termination, or other change in status to General Manager. / ppWork with team members (both managers and crew) in the operation of the restaurant on as needed basis, often concurrent with performing managerial duties. / ppOther duties as assigned. / ppHigh School or GED required. / ppDemonstrated experience leading a team in a fast-paced managed environment. / ppStrong leadership skills with the ability to coach and mentor team with professional maturity. / ppMust possess strong business acumen, be independently motivated, assertive, and possess ability to delegate effectively. / ppAchievement oriented with strong organizational, interpersonal and problem-solving skills. / ppStrong oral written communication skills; English language proficiency; an ability to communicate in a second language. / pp1-3 years customer service management experience or US military service. / ppAbility to work full time with variable hours including early mornings, evenings, weekends and / or holidays. / ppAjayi Hospitality Group Inc. (The Company) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity / expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. / ppApplicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business. / p / div