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Commercial Insurance Account Manager - Hybrid (9817)
Commercial Insurance Account Manager - Hybrid (9817)ZipRecruiter • Grand Rapids, MI, US
Commercial Insurance Account Manager - Hybrid (9817)

Commercial Insurance Account Manager - Hybrid (9817)

ZipRecruiter • Grand Rapids, MI, US
7 days ago
Job type
  • Permanent
  • Temporary
Job description

About the Role

The Commercial Insurance Account Manager position is for an experienced insurance professional skilled in client management and renewal marketing. Working for a Detroit-based independent insurance broker, here are the job details :

Required Experience

  • At least three (3) years of CSR or account management experience, handling middle market commercial P&C accounts with a minimum revenue of $25k-$30k.
  • Active state insurance license.
  • Hybrid work schedule based in one of the Detroit or Grand Rapids, MI offices.

Duties & Responsibilities

  • Establish solid client relationships and manage service delivery, including answering questions about coverage, billing, and endorsements.
  • Identify client needs and cross-selling opportunities, communicating these effectively to the sales team.
  • Coordinate administrative activities related to client accounts, such as certificates, ID cards, applications, renewals, and claims.
  • Build relationships with underwriters and marketing contacts to assist with renewal negotiations, coverage gaps, claims issues, and policy purchases.

    • Company Description

    Capstone Search Group is an insurance recruiting firm providing creative staffing solutions for the insurance industry. Our clients include insurance companies, agencies, brokers, and intermediaries. We aim to help insurance organizations identify, attract, and retain experienced talent to fill immediate openings and support future growth. We offer services such as Direct Hire (Contingency Search, Engaged / Retained, RPO) and Contract Solutions (long-term contract, 1099, temp-to-perm). We operate nationally, covering top executives, middle management, and technical roles. Our commitment is to deliver recruiting services with the highest confidentiality, professionalism, and integrity.

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    Commercial Insurance Account Manager • Grand Rapids, MI, US