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New Home Sales Consultant

New Home Sales Consultant

Middleburg CommunitiesGlen Allen, VA, United States
3 days ago
Job type
  • Full-time
Job description

Description

Middleburg is seeking a motivated and polished New Home Sales Consultant to drive sales and deliver exceptional service throughout the home leasing and move-in process. You will be the face of our community-guiding prospective residents through model tours, showcasing the lifestyle and benefits of our homes, and helping residents envision their future with us.

This is a fast-paced, client-facing sales role for someone who thrives on hitting goals, building relationships, and providing an elevated, hospitality-forward experience. If you're excited by the idea of making a direct impact on leasing velocity while growing your sales career, we want to meet you.

What You'll Do

Sales & Leasing

  • Serve as the primary sales representative for new residents-showcasing model apartments, presenting community features, and building excitement through in-person and virtual tours.
  • Convert inquiries and leads into leases by creating urgency and demonstrating value at every touchpoint.
  • Guide prospective residents through the full leasing journey : from first contact to application, approval, and move-in.
  • Use CRM and leasing software (RealPage / OneSite) to track leads, update availability, and manage pipeline activity in real time.
  • Develop strategic leasing campaigns, local outreach initiatives, and referral programs to generate qualified traffic and boost conversion rates.
  • Maintain expert-level knowledge of pricing, availability, floorplans, and neighborhood amenities.
  • Continually source new sales opportunities
  • Overcome objections and closes for the sale

Customer Experience

  • Deliver five-star service to every guest and resident-anticipating needs, building rapport, and personalizing interactions.
  • Follow up proactively via calls, texts, and emails to close leases and foster long-term relationships.
  • Conduct new resident orientations and move-in inspections with attention to detail and professionalism.
  • Support resident satisfaction and retention by assisting with renewal conversations and community events.
  • Marketing & Market Intelligence

  • Partner with marketing and the Community Manager to execute campaigns that attract your target renter profile.
  • Analyze market trends, competitor activity, and local developments to refine sales strategies.
  • Conduct regular physical and telephone market shops to stay informed and position the property competitively.
  • Operations & Compliance

  • Prepare all lease documents accurately and ensure timely completion and compliance with Fair Housing laws.
  • Maintain daily curb appeal and model presentation standards.
  • Support administrative tasks related to leasing, renewals, and property performance.
  • What We're Looking For

  • Polished, confident communicator with a consultative sales style.
  • Comfortable navigating CRMs, leasing platforms, and digital tools.
  • Self-starter with strong follow-through, time management, and goal orientation.
  • RealPage / OneSite experience preferred.
  • Requirements

  • High school diploma or equivalent; college degree and real estate license preferred
  • 1-2+ year of high-touch customer service or sales experience; luxury leasing, or new home sales
  • Ability to walk the property, tour homes, and occasionally lift up to 20 lbs.
  • Willingness to work weekends and flexible hours based on business needs.
  • Driver's license required; may operate a golf cart for tours.
  • Requirements

  • High school diploma or equivalent; college degree and real estate license preferred
  • 1-2+ year of high-touch customer service or sales experience; luxury leasing, or new home sales
  • Ability to walk the property, tour homes, and occasionally lift up to 20 lbs.
  • Willingness to work weekends and flexible hours based on business needs.
  • Driver's license required; may operate a golf cart for tours.
  • Create a job alert for this search

    Sales Consultant • Glen Allen, VA, United States

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