Customer Support Team LeadVirtualVocations • Dorchester, Massachusetts, United States
Customer Support Team Lead
VirtualVocations • Dorchester, Massachusetts, United States
30+ days ago
Job type
- Full-time
Job description
A company is looking for a Customer Support Team Lead.
Key Responsibilities
Oversee daily operations of the Customer Support team
Provide support and guidance to team members
Conduct one-on-one coaching sessions to enhance agent performance and skills
Required Qualifications
Proven experience in customer support or team management
Proficiency with Zendesk, Shipstation, or similar platforms
Ability to analyze data and identify trends for process improvement
Excellent English skills (B2-C1)
Create a job alert for this search
Lead Customer Support • Dorchester, Massachusetts, United States
Related jobs
Danaher builds on a legacy of over 40 years of changing lives through science and technology.We continually look to the future to discover how we can use our expertise to create a positive impact f...Show more
As a Customer Success Support at ValueAdd Research and Analytics Solutions LLP, you will play a crucial role in ensuring our clients receive exceptional service and support.You will be the primary ...Show more
At Carvana, we sell cars, but we are not salespeople.We have made it our mission to create a hassle-free way for people to buy and sell cars.
We saw a huge problem with how much of a headache it is ...Show more
A Sales Career That Grows With You.Are you looking for a career path that gives you the freedom and flexibility to control your schedule, but also has the security and stability of a large company?...Show more
Deliver with Gopuff and get paid to deliver what your neighbors need from a Gopuff facility near you! With one centralized pickup location and smaller delivery zones, Gopuff makes earning effortles...Show more
We’re looking for a driven L2 Support Engineer to join our Customer Support team and make an immediate impact.In this role, you’ll bridge technical troubleshooting and customer advocacy...Show more
At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show more Immediate opportunity to work for one of the largest banking organizations in the area.Full-time position with room for advancement.
Remote after on-site training in Wakefield, MA, Monday - Friday.S...Show more 
Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives.
To create a better experience for their customers and employees.Softw...Show more Transmission & Distribution Team Lead.We are seeking a Transmission & Distribution Team Lead to be based in Braintree, MA, and focus on assisting a team to sell to utilities and renewable developer...Show more 
Massachusetts or New England preferred, open to remote.The role requires coverage of US business hours, including rotational coverage for west coast hours for no more than once per week.US-based Cu...Show more
We're putting together a talented team to build the #1 training platform for Runners.We help everyday runners become outstanding by building an incredible app providing world-class training, co...Show more
Evolv is looking for a Technical Support Manager to lead and empower our growing team of Level 1 Technical Support Associates.
In this role, you will oversee frontline support operations, coach, and...Show more
Note that you can be located ANYWHERE in the United States - this role is fully remote (with potentially a couple of in-person meetings a year) • • Please.
The first thing you should know about us is...Show more
Sensys Gatso USA, part of the Sensys Gatso Group in Sweden, is celebrating our 61st year in photo enforcement.Sensys Gatso has a global footprint that extends to over 50,000 installations in 60 cou...Show more
Systems Support, one of the first IT firms on the South Shore, is looking for a help desk technician to join our team in our Marshfield offices.
Help people with their technology needs and grow your...Show more
Wakefield Thermal is part of the Heico Companies, and in aggregate, Heico’s businesses generate more than $3.Wakefield Thermal is a global leader in innovative thermal management solutions for a di...Show more
Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions.
As financial industry experts at the center of markets ...Show more
Customer Support
Abcam • Waltham, MA, US
Full-time
Last updated: 3 hours ago • Promoted • New!
Customer Success Support
ValueAdd Research and Analytics Solutions LLP • CLEVELAND, MA, us
Full-time
Quick Apply
Last updated: 15 days ago
Team Lead, Market Operations
Carvana • Norfolk, MA, US
Full-time
Last updated: 8 days ago • Promoted
Sales Representative (Remote)
American Income Life • Scituate, MA, US
Remote
Full-time
Last updated: 30+ days ago • Promoted
Deliver with Gopuff
GoPuff • Scituate, MA, US
Part-time +1
Last updated: 30+ days ago • Promoted
Technical Customer Support Engineer
CloudZero • Boston, MA, US
Permanent
Last updated: 26 days ago • Promoted
Asst Team Lead
Massachusetts Staffing • Revere, MA, US
Full-time +1
Last updated: 12 hours ago • Promoted • New!
Banking Customer Team Lead $30 / HR - HYBRID
Massachusetts Staffing • Wakefield, MA, US
Full-time
Last updated: 1 day ago • Promoted
Lead - Customer Success
Freshdesk • Boston, MA, US
Full-time
Last updated: 1 day ago • Promoted
Transmission & Distribution Team Lead (US)
Massachusetts Staffing • Boston, MA, US
Full-time
Last updated: 1 day ago • Promoted
Customer Support Engineer
aPriori Technologies Inc • Concord, MA, US
Full-time
Last updated: 7 days ago • Promoted
Technical Support Associate (US)
Runna • Boston, MA, US
Full-time
Last updated: 1 day ago • Promoted
Technical Support Manager
Evolv Technologies Holdings, Inc. • Waltham, MA, US
Full-time
Last updated: 7 days ago • Promoted
Technical Implementation Lead
Tellescope • Boston, MA, US
Full-time
Last updated: 27 days ago • Promoted
Violations Processing Team Leader
Sensys Gatso Usa Inc • Beverly, MA, US
Full-time
Last updated: 30+ days ago • Promoted
IT Technician
Systems Support Corporation • Marshfield, MA, US
Full-time
Last updated: 30+ days ago • Promoted
Team Leader
Wakefield Thermal Solutions • Nashua, NH, US
Full-time
Last updated: 30+ days ago • Promoted
Client Support Team Lead
Pico • Woburn, MA, US
Full-time
Last updated: 3 hours ago • Promoted • New!