Sr Manager, SAP Master Data and Data Governance

Make a Difference in YOUR Career!

Our vision is both simple and ambitious : to put our drinks on every table.

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative.

We seek out new challenges and conquer them.

This is our company ethos, but it’s our people’s too :  Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think : how would YOU put our drinks on every table?

Summary :

This role leads our North American Master Data Management (MDM) team, which is comprised of analysts, senior analysts, and managers. The MDM team resides within the larger North American Information Systems team, with this role reporting to the leader of Information Systems. Primary areas of focus are the execution of MDM strategy, people development, and enhancing business value derived from master data through strong data governance and stewardship.

The MDM team is responsible for the product, equipment, customer, vendor, and financial data domains. Key to success in this role is the ability to anticipate obstacles and problem solve preemptively, while effectively managing conflict and risk. This role is charged with driving a culture of continuous improvement through measurement and optimization. As we continue to execute our growth strategy over the coming years, this position will play an active role in owning the master data preparation and migration in support of the integration of acquired businesses to our SAP platform.

Essential Functions :

Lead the work activities with full management responsibility for the performance and development of the MDM team.

Participate in development and maintenance of data dictionaries, to include identification of business-critical fields.

Monitor and extend the peer review program to all data domains

Provide reporting coupled with suggested actions to leaders whose teams provide master data inputs, to reduce data quality issues, non-value record maintenance, and process deviation.

Identify solutions which improve data architecture, quality, and processes as well as drive the implementation of such solutions.

Promote and act to further SAP as the single-version of the truth for master data.

Develop understanding of Refresco’s data domains and their integration points.

Ensure SOX and process controls are adhered to by all team members through active monitoring and review of team’s work.

Conduct root cause analysis for data quality issues through engagement of technical and business teams to identify, sequence, and implement solutions which prevent recurrence.

Identify and manage data cleanup projects to improve data accuracy.

Responsible for designing and delivering the Master Data Management technology foundation across the entire company.

Develop and implement global data management systems, processes and procedures to ensure data accuracy.

Measure progress toward business goals by creating clear MDM program metrics, setting a baseline and linking these metrics to business benefit and data value metrics

Serve as lead authority on data governance and stewardship for all data domains.

Develop and implement a periodic review, inclusive of robust reporting, of all master data to ensure data is current and accurate across business functions, conforms to business rules, and meets data quality standards.

Leadership Responsibilities & Competencies :

Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination.

Supervision may be provided through a team of subordinate supervisors and / or managers.

Provides training, direction and instruction and conducts performance evaluations.

Provides guidance and training on work standards and expected outcomes.

Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations.

Competencies :

Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success.

Guided by a process & controls centric mindset.

Comfortable operating in a dynamic, complex, and changing environment.

Able to work independently, adapting as necessary in a change-oriented culture with multiple projects, shifting priorities, and deadline pressure.

Strong balance of technical and people skills, demonstrating excellent communication and interpersonal skills; ability to lead cross-functionally and communicate appropriately with diverse stakeholder groups.

Proven ability to learn, transfer knowledge, and stay aware of current industry trends and developments.

Proactive approach to system, team, and process effectiveness; with an ability to identify, couple, and sequence continuous improvement solutions in a logically balanced manner.

Strong desire to solve complex business problems through understanding of business processes, data architecture, business / resource constraints, and system capabilities.

Required Skills :

Demonstrated mid-level or above proficiency with MS Office Excel, analyzing and manipulating large datasets.

Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint).

Strong business aptitude, problem solving and troubleshooting skills.

Experience participating in technology implementation projects.

Strong analytical abilities with experience extracting data and developing reports in an ERP environment.

Deep understanding of how the business cycles of order-to-cash, source-to-pay, plan-to-inventory, and record-to-report are managed in an ERP environment

Experience leading an MDM team across multiple data domains

Understanding of the business functions of a manufacturing enterprise from a finance, supply chain, or business analysis perspective.

Strong understanding of how data is used for reporting and transactional activities.

Education and Experience :

Bachelor’s degree (or significant relevant work experience) and 7 years of relevant professional experience, including 4 years of supervisory experience.

4+ years of hands-on experience as a business or technical user of a large ERP system.

Bachelor’s Degree in Business, Mathematics, Engineering, Computer Science, Decision Sciences, or similar field of study preferred

Experience in manufacturing or similar industry preferred.

Experience with SAP MM, IM / WM, PP, and SD preferred.

Project management experience leading cross-functional projects.

Experience with defining, writing and implementing business processes and data standards.

Demonstrated ability to quickly understand complex technical matters as well as the ability to convey to stakeholders.

Certification preferred include : CPA, Six Sigma, PMP, APICS, or similar.

A Career with Refresco

Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you’ll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work.

Refresco offers a competitive salary and comprehensive benefits, which include :

Medical / Dental / Vision Insurance

Health Savings Accounts and Flexible Spending Accounts

Life and AD&D Insurance

Pet Insurance

Legal Benefits

401(k) Savings Plan with Company Match

12 Paid Holidays, Vacation, and Paid Time Off

Well-being Benefits

Discount and Total Reward Programs

Join Refresco TODAY and enjoy a rewarding CAREER!

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