Housing Operations Coordinator

Working Title : Housing Operations Coordinator

State Role Title : Administrative and Office Specialist III

Position Type : Full-time Staff (Classified)

Position Status : Full-Time

FLSA Status : Non-Exempt : Eligible for Overtime

College / Division : Student Life and Involvement

Department : 300000 - Residence Life Admin

Pay Rate : Pay Range

Specify Range or Amount : $45,000 - $48,000

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? N / A

Beginning Review Date : 12 / 15 / 2025

About JMU :

At James Madison University (JMU), we're more than just a publicly funded institution - we're a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible : our employees.

Why Work at JMU?

We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing :

• Generous Leave : Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive Health Coverage : Access high-quality health insurance options that fit your needs.
• Retirement Options : Plan for your future with retirement benefits through the Virginia Retirement System.
• Employee Well-Being : Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
• Tuition Waiver Program : Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

At JMU, we believe in Being the Change - and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work : bit.ly / JMUEmployment

General Information :

The Office of Residence Life at James Madison University is accepting applications for a Housing Operations Coordinator. The Office of Residence Life is committed to designing and maintaining a caring environment that encourages academic success, respect, personal growth, and responsibility to one's community.

The Housing Operations Coordinator reports to the Assistant Director of Housing Operations and supports the mission of the Office of Residence Life by managing residence hall card access for students, faculty, staff, and affiliates, coordinating processes and logistics associated with housing operations, and supervising the student assistant staff in the housing office.

Duties and Responsibilities :

Leadership and Management in Housing Operations

Manages residence hall card access for students, faculty, staff, and affiliates to ensure the safety and security of residential students

Coordinates the early arrival process for fall and spring semester

Coordinates the housing process for Thanksgiving and Spring breaks

Coordinates the late stay housing process for fall and spring semester

Manages the withdrawal process and vacancy checks

Supervision of Housing Student Assistants

Resource Management

Collaboration

Student Staff and Resident Engagement

Committee Work

Professional Development

Qualifications : Required :

Additional Considerations :

Additional Posting Information :

Conditions of Employment :

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice : After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement :

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity : (540) 568-6991.

Reasonable Accommodation :

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.