Customer Service Advocate

A company is looking for a Customer Service Advocate.

Key Responsibilities

Provide customer assistance via phone, email, or chat

Conduct validation research using various resources to address customer queries

Partner with internal teams to resolve customer concerns and update sales orders as necessary

Required Qualifications

1+ years of experience in a related field

Proficiency in Microsoft Office

Oracle / Salesforce experience preferred

Ability to work independently and analyze data from multiple sources