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HVAC Service Manager

HVAC Service Manager

WESTERN HEATING, AIR & PLUMBINGOrem, UT, US
23 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

Western Heating + Air + Plumbing is seeking a dedicated HVAC Service Manager to join our family. We are a company that prides itself on our core values of Family, Integrity, Excellence, and Gratitude . Our team is the heart of our service, and we strive to provide an environment that reflects these values in every interaction.

What We Offer :

  • Competitive Pay : Earn $100,000+ with our base pay + bonus structure!
  • Work-Life Balance : Recharge with 13 paid vacation days and 6 paid holidays —because you deserve time to relax and enjoy life!
  • Comprehensive Health Coverage : We cover nearly 100% of your medical, dental, and vision insurance —plus 50% coverage for your family , so you can focus on what matters most.
  • Secure Your Future : Invest in your future with our 401(k) plan featuring a 100% company match —it's like free money for your retirement!
  • Year-Round Stability : Enjoy the peace of mind that comes with consistent, year-round work —no seasonal layoffs here.
  • Company Vehicle Perks : Hit the road in a fully stocked company vehicle , provided after training —saving you time and money.
  • Career Growth & Development : Thrive with paid training and continuous learning opportunities designed to keep your career moving forward.

Key Responsibilities :

  • Optimize service operations, ensuring profitability and growth.
  • Train and develop service technicians to unleash their full potential and become true HVAC superheroes.
  • Collaborate with the Office Manager to streamline service scheduling and dispatch the right technicians to save the day.
  • Meticulously review invoices with your eagle eyes, ensuring accuracy and spotting any anomalies.
  • Oversee payroll with precision and keep a watchful eye on technician profitability.
  • Efficiently handle warranty and call back invoices, swiftly resolving any issues that arise.
  • Use your genius to set service inventory policies and ensure our inventory is always stocked to handle any challenge.
  • Generate revenue by securing work and building strong customer relationships through exceptional service.
  • Provide field support to our technicians, jumping in like a superhero when they need an extra hand.
  • Ensure our service vehicles are clean, fully stocked, and always ready for action, just like a superhero's trusty vehicle.
  • Drive sales of maintenance contracts, offering customers the opportunity to be the heroes of their own HVAC story.
  • Maintain an up-to-date and organized price book, ensuring our pricing is clear, transparent, and competitive.
  • Develop and execute comprehensive training programs for our technicians, empowering them with the skills they need to shine.
  • Implement effective processes and procedures to streamline our operations and ensure efficiency.
  • Foster an unstoppable team through your inspiring leadership, creating a work environment where everyone can thrive.

    • Requirements :

  • Extraordinary organizational skills, allowing you to manage multiple tasks and responsibilities with ease.
  • Proficient in basic computer skills and Microsoft Excel / Word, using technology as your trusted sidekick.
  • Familiarity with data analysis and reporting, using your analytical skills to save the day with accurate insights.
  • Strong interpersonal skills, building rapport with our team and customers like a true hero.
  • Exceptional written and verbal communication skills, using your words to inspire, inform, and solve problems.
  • Positive and enthusiastic attitude, bringing energy and optimism to the team every day.
  • Prior managerial experience preferred, showcasing your ability to lead and guide a team to success.
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    Hvac Service Manager • Orem, UT, US