Medical Billing Customer Service Representative

Description

Provide key leadership within a world-class health organization. Ensure the delivery of exceptional, compassionate and appropriate patient care. Take your professional expertise to the next level. UCan do all this and more at UCLA Health.

The Billing Customer Service Representative will be responsible for :

Performing all required duties within the patient accounting system

Serving as a primary source for Customer Service assistance and ensuring customer satisfaction

Handling a high volume of incoming customer service calls in a call-center environment

Having a positive demeanor, good verbal and written communication skills, and professional in all aspects

Salary Range : $29.04 - $38.29 Hourly

Qualifications

We're seeking detail-oriented, self-directed professional with :

Required two years recent professional medical billing collection experience as well as two years of customer service experience

Working experience with Medi-Cal, Medicare, HMO, and PPO insurances

Experience using online payer sites with the ability to check claim status, denials, and eligibility

Knowledge of MS Word and MS Excel software

Knowledge of CPT, ICD-10, and HCPC codes

Must be an effective multi-tasker in order to meet daily production and quality standards

UCLA Health is a world-renowned health system with four award-winning hospitals and dozens of primary care practices, specialty practices, urgent care centers and other ancillary locations throughout metro Los Angeles as well as the David Geffen School of Medicine. Through the efforts of our outstanding people, we have become Los Angeles' trusted provider of exceptional, compassionate patient care. If you're looking to experience greater challenge and fulfillment in your career, you can at UCLA Health