Introduction
Join a team that's setting the standard for safety and quality. Every day as a Quest career professional, you'll work in a dynamic, collaborative environment with the latest cutting-edge technology. As a laboratory operations team member, you will play a key role in ensuring that the highest standards of quality, safety, and integrity are upheld while meeting the needs of our patients.
Job Description
Under the direction of the Sr. Automation Manager, the Senior Automation Reliability Engineer (Robotics) applies technical expertise, research and development experience, and collaborative problem-solving skills to design, implement, and sustain advanced robotics and automation solutions. This role ensures system reliability, supports laboratory efficiency and scalability, and contributes to the continuous improvement of automated processes across the organization.
Responsibilities
- Program & optimize robotic platforms such as Hamilton, Tecan, and Agilent—writing and refining custom scripts, liquid classes, labware definitions, and scheduling methods.
- Own the reliability lifecycle—proactively monitor, troubleshoot, and maintain instruments; partner with vendors and service engineers to minimize downtime and extend system longevity.
- Design and validate automated workflows—developing protocols, performance qualifications, and maintenance documentation while training operators on best practices.
- Innovate at scale—work across R&D, Operations, and technical teams to evaluate new technologies, validate instruments, and implement automation solutions that support clinical growth.
- Lead knowledge sharing—train staff, document best practices, and occasionally travel to other labs to support cross-site automation initiatives.
- Integrate robotics with informatics—collaborate with software, bioinformatics, and R&D teams to connect automated systems with LIMS, scheduling software, and other digital tools.
- Stay ahead of the curve—attend trainings and conferences to bring in new ideas, methods, and technologies to keep our lab automation at the forefront.
- Contribute to team culture—collaborate, problem-solve, and help refine processes that make the entire group more effective and future-ready.
Qualifications
Required Work Experience :
3–6 years of experience in laboratory automation / robotics (Ph.D. +3, M.S. +4, or B.S. +6) in a biotech, or industrial setting.Hands-on experience programming, testing, and troubleshooting robotic systems (Hamilton, Tecan, Agilent, or similar).Proven ability to manage multiple projects in a fast-paced, regulated environment.Preferred Work Experience :
4+ years building, programming, and supporting integrated automation solutions.Experience with scheduling / integration software (HighRes, Biosero, or custom platforms).Prior applications / service engineer experience with an instrument vendor.Experience in clinical labs and knowledge of CLIA requirements and IVD design control.Strong scripting / coding skills (Python, Java, C#).Work Environment
Travel Up to 10% with occasional rotational weekends.
Benefits
We've built a welcoming workplace where all people are inspired to learn, develop and progress in their careers. There's a broad range of opportunities, so you can explore many career paths in one company.
Medical, supplemental health, dental, and visionAnnual incentive plans401(k)EEO Statement
Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.
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