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Student Services Specialist
Student Services SpecialistGrossmont-Cuyamaca Community College District • El Cajon, CA, United States
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Student Services Specialist

Student Services Specialist

Grossmont-Cuyamaca Community College District • El Cajon, CA, United States
26 days ago
Job type
  • Full-time
Job description

Salary : $22.58 - $28.24 Hourly

Location : Throughout Grossmont-Cuyamaca Community College District, CA

Job Type : Full-Time

Job Number : 25-051

Department : District Wide

Opening Date : 10 / 24 / 2025

Closing Date : 11 / 17 / 2025 11 : 59 PM Pacific

OVERVIEW & HIGHLIGHTS

The Grossmont-Cuyamaca Community College District is seeking a qualified individual as a Student Services Specialist. The Incumbent performs a variety of specialized duties in an assigned area of student services such as Athletics, Counseling, DSPS, EOPS, Student Activities, etc.; perform specialized clerical duties and coordinate and oversee office activities of assigned function or office; train and provide work direction to others as assigned. If this describes you, we encourage you to apply for the opportunity to join the innovative and talented GCCCD team and become a part of this dedicated team in beautiful San Diego County!

  • This recruitment will establish an eligibility list valid for 6 months

and will be used to fill current and future vacancies.

ABOUT US :

Since 1961, the Grossmont-Cuyamaca Community College District has enhanced the quality of East County life by providing a top notch, affordable education. The 1,138-square-mile district includes two colleges, Grossmont and Cuyamaca and we provide high-quality, equitable learning opportunities to eastern San Diego County and beyond. We prepare students to meet changing community and workforce needs, while advancing social justice and economic mobility. We honor equity, diversity and are committed to the principles of equal employment opportunity and foster equity mindedness across our institutions.

WE OFFER GREAT BENEFITS :

Grossmont-Cuyamaca Community College District offers an excellent, fully paid benefits package for eligible employees who are contracted for 20 (twenty) or more hours per week.

Benefits include :

  • Retirement - CalPERS
  • Holidays - 19 paid holidays per year
  • Vacation - Starting at 10 days per year for 12 month employees, increasing with length of service
  • Sick Leave - 12 paid sick days per year (for 12 working months)
  • Fully Paid Medical (for employee and dependents)
  • Prescription Insurance (for employee and dependents)
  • Fully Paid Dental Insurance (for employee and dependents)
  • Fully Paid Vision Insurance (for employee and dependents)
  • And more... (please see Benefits tab above)
  • Benefit information listed in this recruitment is, to the best of knowledge, accurate.

    For the most up-to-date and detailed Benefit information, please visit our website at :

    ALL ABOUT THE JOB

    AT-A-GLANCE POSITION INFORMATION :

  • This recruitment will establish an eligibility list valid for 6 months
  • and will be used to fill current and future vacancies.

    Type of position : Full-Time - Monday - Friday - Positions in this classification can be assigned to the areas of Athletics, Basic Rights, Counseling, DSPS, EOPS, Student Activities etc. located at either Grossmont or Cuyamaca colleges.

    Salary : Range CL-28

    $22.58 - $28.24 Hourly

    $3,914 - $4,895 Monthly (based on 40 hours per week)

    Initial Salary Placement : New employees start at Step A ($22.58 per hour) or B ($23.88 per hour) on the salary schedule.

    To view the CSEA salary schedule for this classification, please click here.

    QUALIFICATIONS & REQUIREMENTS

    MINIMUM QUALIFICATIONS :

    EDUCATION :

    Graduation from high school or equivalent supplemented by formal training in business office technology or a related area.

    EXPERIENCE :

    Increasingly responsible clerical experience in a student services or equivalent program.

    Please click here to view the complete job description.

    SUPPLEMENTAL INFORMATION

    APPLICATION AND SELECTION PROCESS :

    Please read the entire job posting before your application is submitted.

    Please allow yourself plenty of time to complete the application and supplemental questions prior to the closing date / time of the posting.

    For step-by-step instructions and help to set up your account and apply to this career opportunity, please visit :

    APPLICATION PROCESS :

  • Complete the online application :
  • Include all current and previous education completed.

    Include area of focus / major for any education entries.

  • Include all current and previous work history.
  • Do not leave out experience which you think might not be relevant. Please let our recruitment team screen your work history for relevancy.

  • List different positions at the same employer as their own entries with completed duration, duties, and supervisory content / answers.
  • Work history must include the beginning and ending month / year.
  • References :
  • References included on you application MUST include a minimum of two (2) current or former supervisors who can speak to your work quality.

  • Submit required attachments (if any) :
  • A resume may be attached, but can NOT be substituted for completing work history, education sections, or the supplemental questions of the employment application.

  • Additional documents, if any, may / should be attached to the online employment application.
  • Application materials with pictures or personal information will render your application incomplete.
  • Please upload .doc, .docx, or PDF files. If you are working on Google Docs or Mac files please be sure to save under .doc or PDF for file to upload correctly.
  • Complete Supplemental Questions :
  • Any supplemental questions should be answered thoroughly, clearly, and concisely as the responses provided (along with the entire application package) will be carefully reviewed to determine which candidates will move forward in the recruitment process.

  • Incomplete answers to supplemental questions such as "See Resume" or "See Work History" or generic answers such as "I have many years of experience" which do not adequately address the specific content of the question may result in the removal of the application from consideration.
  • VETERAN'S POINTS :

  • Veterans not previously employed by the District, with 30 days or more of military service who become eligible for appointment by attaining the passing mark established for the examination, shall be allowed an additional credit of five (5) points and disabled veterans shall be allowed an additional credit of ten (10) points, which shall be added to the percentages attained in the examinations by the veterans.
  • Any applicant who claims veteran's credit must submit Form DD 214 at the time the employment application is submitted. Failure to submit Form DD 214 at the time of application shall result in no veteran's credits being considered or added to any passing score.
  • ASSESSMENT PROCESS :

  • The assessment process for this position may include any combination of the following :
  • An application screening for initial qualifications
  • Supplemental training and experience screening, documentation(s) / certification(s) screening
  • Written assessment (Written assessments contain proprietary content and are in-person only and cannot be completed remotely.)
  • Performance assessment (Performance assessments are conducted in-person at the same time as the written assessment.)
  • Oral assessment (Oral assessments are conducted over Zoom. If you lack reliable computer or internet connectivity, accommodations will be provided in the Personnel Commission office for your participation.)
  • The District reserves the right to utilize a flexible pass point (cut-off) on any test part to meet the staffing needs as determined by the District.
  • If you participate in and fail any assessment segment, you must wait a period of 90 days (approximately 3 months) to apply / test again for the same classification during a posted recruitment.
  • CANDIDATE COMMUNICATION :

    The Grossmont-Cuyamaca Community College District communicates information regarding the hiring process via email. It is your responsibility, as the candidate, to provide the correct contact information by which to be notified. Please be aware that the District is not responsible for messages blocked by your email service. In an effort to allow our emails through your personal spam filter, you can add the domain @gcccd.edu , domain@schooljobs.com and domain@governmentjobs.com to your safe senders list. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method.

    DISABILITY ACCOMMODATIONS :

    Applicants who are protected under the Americans with Disabilities Act and who require accommodations for completing the application and / or assessment process should notify the Personnel Commission within two days of the closing date by emailing Personnel.Commission@gcccd.edu. Accommodations provided during the assessment process will end upon the establishment of the eligibility list. Accommodations required for selection interviews must be requested at the time of scheduling the selection interview.

    EMPLOYMENT REQUIREMENTS :

  • Offers of employment are contingent upon successful fingerprint clearance. A processing fee plus Live Scan fee will be required.
  • Under Federal Law, employers are required to verify that all new employees are eligible for employment in the United States. Prior to appointment to a position, you must present acceptable proof of your identity and authorization to work in the United States.
  • QUESTIONS?

    Please email Personnel.Commission@gcccd.edu if you have questions regarding this opportunity.

    EQUITY STATEMENT

    The Grossmont-Cuyamaca Community College District is committed to the principles of equal employment opportunity. All qualified applicants for employment, as well as District employees, shall have full and equal access to employment opportunities. GCCCD prohibits discrimination, harassment, intimidation, and bullying based on actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, or association with a person or a group with one or more of these actual or perceived characteristics.

    The district encourages candidates who are equity-minded to apply. GCCCD is a minority-serving, Hispanic-serving institution. We actively seek to attract candidates from minority groups that value equity, diversity, and inclusion. Equity, diversity, and inclusion are built into the culture at GCCCD, and are an essential component of the work that we do. GCCCD is committed to racial and socioeconomic diversity as it is a reflection of our student population and we strive to hire candidates that share this commitment.

    GCCCD is an Equal Employment Opportunity and Title IX employer.

    For more information, please contact :

    Human Resources

    Grossmont-Cuyamaca Community College District

    8800 Grossmont College Drive

    El Cajon, CA 92020

    Grossmont-Cuyamaca Community College District offers an excellent benefits package for eligible employees who are hired for 20 (twenty) or more hours per week.

    Benefits include :

  • Retirement - CalPERS
  • Holidays - 19 paid holidays per year (based on 12 month employment contract)
  • Vacation - Starting at 10 days per year for 12 month employees, increasing with length of service
  • Sick Leave - 12 paid sick days per year (for 12 working months)
  • Fully Paid Medical Insurance (for employee and dependents)
  • Prescription Insurance (for employee and dependents)
  • Fully Paid Dental Insurance (for employee and dependents)
  • Fully Paid Vision Insurance (for employee and dependents)
  • Life Insurance
  • TASC Flexible Spending Accounts
  • Long Term Disability
  • Wellness / Mental Health Benefit
  • Deferred Compensation (403B / 457B)
  • This brief summary of benefits is provided for informational purposes only. This summary is intended to be accurate but it's not an official plan document and has no legal or binding effect as an expressed or implied contact. This summary does not alter or amend any provisions of the District's Policies and Procedures or any Collective Bargaining Agreement or Memorandum of Understanding between the associations.

    Should you have any questions in regards to this summary, please visit our website at :

    01

    ASSESSMENT PROCESS : Only those candidates whose application demonstrates a combined education and experience which meets the minimum requirements for this position will be considered qualified to advanced in the assessment process. All positions require qualified candidates to pass the assessment process which may include one or more of the following components : A scored application screening and evaluation based on the candidate's education, work history, and responses to the supplemental questions. A multiple-choice assessment specific to the position. A performance evaluation (for example Microsoft Word, Excel, or other job related activity). A technical oral assessment. (In most cases, this step will be conducted remotely utilizing an online meeting platform. If a candidate does not have access to reliable internet and the use of a camera-ready desktop / laptop with a microphone, arrangements will be made for candidate participation from the GCCCD Personnel Commission office.)Please Note : Depending on the volume of applicants, there may be instances when only the highest scoring candidates will advance to subsequent phases of the assessment process. I acknowledge that I have read and understand the above Assessment Process statement.

  • Yes
  • No
  • 02

    The following supplemental questions will help us determine if you meet the minimum qualification standards for this position. Additionally, the information provided in the answers to these questions will be considered if a scored evaluation of your training and experience is utilized during the assessment process.Respond honestly and truthfully to all questions. Over-evaluating your experience or skill level is considered providing false and / or misleading information. Applicants found to have provided false or misleading information of their skills or experience will be disqualified from further employment processing, or if hired, immediately terminated from employment. Experience listed below must be represented in the work history section of your application .A resume may be attached, but not substituted for completing the work history, education sections, or the supplemental questions of the employment application.Providing incomplete responses or answering "See Resume" or "See Application" may automatically disqualify your application from further consideration.I acknowledge that I have read and understand the above statement.

  • Yes
  • No
  • 03

    What is your highest level of education completed?Please Note : If hired, proof of education will be required during onboarding.

  • High School Diploma or G.E.D. Equivalent
  • Some College
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree
  • Doctorate
  • None of the Above
  • 04

    If you have indicated a degree above, please state the area of concentration for your degree. If you have multiple degrees, please list all areas of concentration. If you did not indicate a degree, please answer N / A.

    05

    How many years of full time paid Increasingly responsible clerical experience in a student services or equivalent program do you have?Your related work experience must be clearly shown in the areas for work history on your application.

  • I do not have any related work experience.
  • I have been trained in this area but have no related work experience.
  • I have less than 1 year of related work experience
  • I have more than 1 year but less than 2 years of related work experience.
  • I have more than 2 years but less than 4 years of related work experience.
  • I have more than 4 years but less than 6 years of related work experience.
  • I have more than 6 years but less than 8 years of related work experience.
  • I have more than 8 years but less than 10 years of related work experience.
  • I have more than 10 years of related work experience.
  • 06

    Please describe the experience you have indicated above regarding your increasingly responsible clerical experience in a student services or equivalent program. Be sure to include where this experience was obtained. The experience listed must be represented in the work history section of your application. A resume may be attached, but not substituted for completing the work history, education sections, or the supplemental questions of the employment application.Providing incomplete responses or answering "See Resume" or "See Application" may automatically disqualify your application from further consideration. If you have no experience, please answer N / A.

    07

    How many years of full time paid experience to you have providing specialized information and assistance to students and instructors ?Your related work experience must be clearly shown in the areas for work history on your application.

  • I do not have any related work experience.
  • I have been trained in this area but have no related work experience.
  • I have less than 1 year of related work experience
  • I have more than 1 year but less than 2 years of related work experience.
  • I have more than 2 years but less than 4 years of related work experience.
  • I have more than 4 years but less than 6 years of related work experience.
  • I have more than 6 years but less than 8 years of related work experience.
  • I have more than 8 years but less than 10 years of related work experience.
  • I have more than 10 years of related work experience.
  • 08

    Please select the answer that best describes your experience providing specialized information and assistance to students and instructors. The experience level selected below must be represented in the work history section of your application.

  • I have no background or training in this activity
  • I have been trained in this activity, but have not performed it.
  • I have performed this activity, but not independently.
  • I have performed this activity independently, but only occasionally.
  • I have performed this activity as a regular part of my job duties.
  • I have performed this activity extensively and at a high level of complexity.
  • 09

    Please describe the experience you have indicated above regarding providing specialized information and assistance to students and instructors. Be sure to include where this experience was obtained. The experience listed must be represented in the work history section of your application. A resume may be attached, but not substituted for completing the work history, education sections, or the supplemental questions of the employment application.Providing incomplete responses or answering "See Resume" or "See Application" may automatically disqualify your application from further consideration. If you have no experience, please answer N / A.

    10

    How many years of full time paid experience organizing and coordinating office activities in an assigned area to assure timely and efficient office operations. do you have?Your related work experience must be clearly shown in the areas for work history on your application.

  • I do not have any related work experience.
  • I have been trained in this area but have no related work experience.
  • I have less than 1 year of related work experience
  • I have more than 1 year but less than 2 years of related work experience.
  • I have more than 2 years but less than 4 years of related work experience.
  • I have more than 4 years but less than 6 years of related work experience.
  • I have more than 6 years but less than 8 years of related work experience.
  • I have more than 8 years but less than 10 years of related work experience.
  • I have more than 10 years of related work experience.
  • 11

    Please select the answer that best describes your experience organizing and coordinating office activities in an assigned area to assure timely and efficient office operations. The experience level selected below must be represented in the work history section of your application.

  • I have no background or training in this activity
  • I have been trained in this activity, but have not performed it.
  • I have performed this activity, but not independently.
  • I have performed this activity independently, but only occasionally.
  • I have performed this activity as a regular part of my job duties.
  • I have performed this activity extensively and at a high level of complexity.
  • 12

    Please describe the experience you have indicated above regarding organizing and coordinating office activities in an assigned area to assure timely and efficient office operations. Be sure to include where this experience was obtained. The experience listed must be represented in the work history section of your application. A resume may be attached, but not substituted for completing the work history, education sections, or the supplemental questions of the employment application.Providing incomplete responses or answering "See Resume" or "See Application" may automatically disqualify your application from further consideration. If you have no experience, please answer N / A.

    13

    Please select the answer that best describes your experience working in the area of governmental, public schools, community colleges, and / or universities.Please check all that apply.

  • No Governmental, public schools, or community college work experience.
  • Governmental
  • Public School
  • Community College
  • University
  • 14

    If the job classification for which you are applying has positions available (either now or during the life of the eligibility list) at any of the following locations, which would you be willing to interview for and accept employment?PLEASE NOTE : If a location is NOT selected, you will not be considered for employment at that location.Please select all of interest.

  • GCCCD District Offices
  • Cuyamaca College
  • Grossmont College
  • 15

    Positions in this classification can be assigned to the areas of Athletics, Basic Rights, Counseling, DSPS. EOPS, Student Activities etc. located at either Grossmont or Cuyamaca colleges.I am interested and available for Student Services Specialist work and would like to be processed / hired for substitute Student Services Specialist assignments.

  • Yes
  • No
  • Required Question

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    Student Specialist • El Cajon, CA, United States

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