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Inside Sales Support
Inside Sales SupportLHH • Charlotte, North Carolina, United States
Inside Sales Support

Inside Sales Support

LHH • Charlotte, North Carolina, United States
3 days ago
Job type
  • Permanent
Job description

LHH is seeking an experienced inside sales professional with a passion for supporting business clients in a dynamic, international environment. A global manufacturing group is seeking a skilled Inside Sales Support specialist to join its Charlotte, NC location. This is a direct hire opportunity with a stable, growing organization that values independence, accuracy, and collaboration.

Key Responsibilities

  • Manage the full order process for B2B customers, from entry to delivery, ensuring accuracy and timely communication.
  • Serve as the primary point of contact for client inquiries, order updates, and issue resolution.
  • Coordinate with manufacturing partners in Europe and Asia to track shipments and resolve delivery challenges.
  • Review contracts and quotations, ensuring all terms align with customer agreements.
  • Prepare and follow up on sales quotations, aiming to maximize value on every transaction.
  • Maintain up-to-date records in QuickBooks and support transition to other ERP systems as needed.
  • Collaborate closely with remote account managers and international colleagues.

Qualifications

  • 5–10 years of experience in inside sales support, customer service, or order administration, preferably in a manufacturing or B2B setting.
  • Strong attention to detail and a commitment to delivering accurate information to clients and internal teams.
  • Proven ability to work independently with minimal supervision.
  • Proficiency with QuickBooks or similar ERP / business systems; experience with Jeeves is a plus.
  • Excellent communication skills and comfort working with global teams.
  • High school diploma or equivalent required.

    • Compensation & Benefits

  • Competitive base salary : $50,000–$58,000
  • Health benefits, PTO (15 days), and 11 paid holidays
  • Direct hire position with annual performance and salary reviews
  • Monday–Friday, 8 : 00–5 : 00 or 9 : 00–5 : 00 schedule; some flexibility for reduced hours considered
  • No travel required

    • Why This Role?

  • Join a small, close-knit US team with the backing of a global organization.
  • Enjoy a high degree of autonomy and the opportunity to make a direct impact.
  • Potential for future growth into account management for those interested in expanding their career.
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    Inside Sales Support • Charlotte, North Carolina, United States