Talent.com
Customer Relations Specialist

Customer Relations Specialist

Big Sandy SuperstoreCincinnati, OH, US
25 days ago
Job type
  • Full-time
Job description

Customer Relations Specialist

Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.

We have a great benefits package consisting of :

  • Health Insurance - Affordable health insurance with the 2 plan options : PPO 2000 or HSA 3000
  • Dental Insurance - Affordable dental insurance with NO waiting period.
  • Vision Insurance - Quality vision coverage for very little cost.
  • Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
  • 401K Plan - All administrative fees are paid by the company.
  • ESOP - Employee Stock Ownership Program
  • Paid Time Off - Competitive paid time off policies.
  • Employee Discount - Generous employee discount on ALL merchandise.

As a Customer Relations Specialist you will :

  • Verifies all information related to orders is accurate; identifies and corrects discrepancies.
  • Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
  • Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints / questions.
  • Completes and processes credit applications, payments and financing paperwork.
  • Communicates with internal and external personnel in a professional and timely manner.
  • Maintains accurate files and processes in order to maximize productivity.
  • Performs clerical support for store staff as needed.
  • Other duties as assigned.
  • Qualities and skills we are looking for :

  • Excellent verbal and written communication, and listening skills
  • Basic reading and comprehension skills.
  • Basic numerical reasoning skills.
  • Ability to complete paperwork in an accurate, neat and efficient manner.
  • Demonstrated knowledge of software, including Microsoft Office
  • Excellent organizational skills
  • Outstanding customer service skills
  • Physical Demands :

  • Ability to sit, stand, bend, stoop, and reach regularly
  • Education and Experience :

  • High school diploma or equivalent combination of education and experience
  • Previous clerical experience preferred
  • Position Type :

  • Full-Time / Regular
  • Compensation : $14.00 - $15.00 per hour

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    Create a job alert for this search

    Customer Specialist • Cincinnati, OH, US

    Related jobs
    • Promoted
    Consumer Contact Center Professional I

    Consumer Contact Center Professional I

    Fifth Third BancorpCincinnati, OH, US
    Full-time
    Fifth Third Bank Consumer Contact Center Professional I.Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in ba...Show moreLast updated: 30+ days ago
    • Promoted
    Business to Business Sales

    Business to Business Sales

    SPECTRUMBlue Ash, OH, United States
    Full-time
    This role requires the ability to work lawfully in the U.Do you want to partner with clients to deliver a complete portfolio of solutions? You can do that. Do you prefer to have the autonomy to buil...Show moreLast updated: 30+ days ago
    • Promoted
    Relationship Banker - Amelia Office

    Relationship Banker - Amelia Office

    Park National BankAmelia, OH, US
    Full-time
    Relationship Banker - Amelia Office.Requisition Number : RELAT006361.Location : Amelia, OH 45102, USA.Role not eligible for sponsorship. Provide exceptional service to customers, prospective customers...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Credit and Onboarding Specialist

    Customer Credit and Onboarding Specialist

    ElementCincinnati, OH, US
    Full-time
    Customer Credit And Onboarding Specialist.Element has an opportunity for a new Customer Credit and Onboarding Specialist to join our team in Cincinnati. This is a great opportunity to join one of th...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Specialist

    Customer Service Specialist

    Qurate Retail GroupLawrenceburg, IN, US
    Full-time
    Thank you for your interest in joining our team! QVC Group, Inc.Fortune 500 company with six leading retail brands QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road.We are a live ...Show moreLast updated: 30+ days ago
    • Promoted
    Loan Sales Specialist

    Loan Sales Specialist

    OneMain FinancialHamilton, OH, United States
    Full-time
    At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses.Consumer Loan Sales Spe...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Retention / Collections Specialist

    Customer Retention / Collections Specialist

    Strategic HR ClientCincinnati, OH, US
    Full-time
    Customer Retention / Collections Specialist.Career Opportunity - Customer Retention / Collections Specialist with Better Business Bureau in Cincinnati, OH. Do you possess exceptional customer servic...Show moreLast updated: 19 days ago
    • Promoted
    Licensed Marriage & Family Therapist (LMFT)

    Licensed Marriage & Family Therapist (LMFT)

    LifeStance HealthOwenton, KY, US
    Full-time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 28 days ago
    • Promoted
    Client Relationship Associate

    Client Relationship Associate

    Civista BankMilan, IN, United States
    Full-time
    A Personal Banker II (PB II) is responsible for maintaining and building customer relationships by providing an exceptional customer experience. A PB II is also responsible for opening new accounts,...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Professionals

    Customer Service Professionals

    ManpowerFairfield, OH, US
    Full-time
    Our client, a leader in customer support services, is seeking a Customer Service Professional to join their team.As a Customer Service Representative, you will be part of the Customer Support Depar...Show moreLast updated: 13 days ago
    • Promoted
    Client Relationship Consultant 2 (Banker) Fairfield, Route 4 Office

    Client Relationship Consultant 2 (Banker) Fairfield, Route 4 Office

    U.S. BancorpFairfield, OH, US
    Full-time
    Client Relationship Consultant.Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide ...Show moreLast updated: 3 days ago
    • Promoted
    Customer Service Representative - Remote - 50k-60k / Year

    Customer Service Representative - Remote - 50k-60k / Year

    Spade Recruiting USARising Sun, Indiana
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative - 50k-60k / Year - Work From Home

    Customer Service Representative - 50k-60k / Year - Work From Home

    Spade Recruiting USAButler, Kentucky
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Relationship Specialist

    Relationship Specialist

    OPENLANECincinnati, OH, US
    Full-time
    At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community.For more than 35 years, we've been committed to making dreams come true for independent car dealers.AFC's ...Show moreLast updated: 7 hours ago
    • Promoted
    • New!
    Customer Relationship Advocate Career Development Experience- Covington, KY

    Customer Relationship Advocate Career Development Experience- Covington, KY

    Fidelity InvestmentsNew Trenton, IN, United States
    Full-time
    Job Description : The Role Join our team of Customer Relationship Advocates (CRA).This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill...Show moreLast updated: 16 hours ago
    Remote Customer Service Leaders / Benefits Specialist

    Remote Customer Service Leaders / Benefits Specialist

    Globe Life AIL - Andrew AglioneHamilton, OH, US
    Remote
    Full-time
    Quick Apply
    The Zuzick Organization of Globe Life is one of the fastest-growing agencies in the country, specializing in virtual sales and leadership development. We represent over 40,000 groups and unions acro...Show moreLast updated: 30+ days ago
    • Promoted
    Relationship Banker

    Relationship Banker

    Civista BankMilan, IN, United States
    Full-time
    A Personal Banker II (PB II) is responsible for maintaining and building customer relationships by providing an exceptional customer experience. A PB II is also responsible for opening new accounts,...Show moreLast updated: 30+ days ago
    • Promoted
    Client Relationship Consultant 3 (Banker) Monroe, OH Office

    Client Relationship Consultant 3 (Banker) Monroe, OH Office

    U.S. BancorpMonroe, OH, US
    Full-time
    Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while...Show moreLast updated: 30+ days ago