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Credit & Collections Supervisor

Credit & Collections Supervisor

Coastal Waste and Recycling, Inc.Boca Raton, FL, United States
23 hours ago
Job type
  • Full-time
Job description

Coastal Waste & Recycling is seeking a Credit and Collections Supervisor to join our team in Boca Raton!

About Us :

Coastal Waste & Recycling is a growing privately owned, locally operated solid waste disposal and recycling company headquartered out of Boca Raton, Florida serving communities across Florida, Georgia, and South Carolina (and more to come)!

At Coastal Waste & Recycling, our company culture is based on integrity. We do the right things for our employees, customers, community, and environment. Because we are focused on doing the right things, accountability, safety, environmental stewardship, and customer service are organic to our culture.

What's In It For You :

  • Highly Competitive Pay
  • Comprehensive Health Benefits Package
  • 401(k) Plan with Company Matching Program
  • Various Employee-Centric Perks and Initiatives
  • Opportunities for Professional Development and Growth

Your Role :

The Credit and Collections Supervisor is primarily responsible for supervising a team of Exposure Control Specialists, ensuring they implement the Company's credit policy and secure revenue by collecting incoming payments through efficient, consistent operational practices while resolving customer discrepancies in a timely manner. The successful Credit and Collections Supervisor must be able to multi-task, while instinctively readjusting efforts to focus on high-priority tasks. This position exemplifies and ensures a high customer service orientation and requires excellent communication skills to work with customers and collaborate with internal teams.

  • Ensures the department execution of daily accounts receivable transactions to support the Company's credit and collection efforts.
  • Identifies and manages resolution of complex client issues, working with team members to resolve escalated disputes on past-due accounts.
  • Manages the performance of reconciliations in a timely and accurate manner.
  • Ensures the team is actively managing delinquent accounts to reduce DSO and aging buckets, and that customers are adhering to payment plans.
  • Provides updates on aging reports and collections activities.
  • Facilitates and assists with training the team on department policies, systems, and best practices.
  • Ensures compliance with company policies, industry regulations, and internal credit / collection procedures.
  • Exercises discretion and independent judgment in interpreting and applying company credit and collection policies.
  • Develops and provides recommendations on Credit and Collections processes that impact management decisions, customer relationships, and operating practices.
  • What We're Looking For :

  • Associate's or bachelor's degree in finance, accounting, or a related field; or a combination of education and experience.
  • Minimum of 3 years of experience in credit and collections.
  • Minimum of 3-5 years of experience in a supervisory role.
  • Strong understanding of credit and collections processes and principles
  • Proficiency in accounting software and Microsoft Office Suite
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    Credit Supervisor • Boca Raton, FL, United States

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