Regional Consultant Strategy Lead (RSRL)
Cigna Healthcare's Consultant Strategy team leads the development and execution of key producer firm strategies across the Cigna Healthcare portfolio. The Regional Consultant Strategy Lead (RSRL) will be responsible for 1.) understanding the goals and initiatives of our brokerage / consulting partners to identify and execute on joint growth opportunities, and 2.) supporting local market growth by enabling our Sales organization through broker engagement strategies. This role will support multiple firms and two regions : NY / NJ & Southwest.
Duties And Responsibilities
Local Market Broker Strategy :
Consultative partner to Market leadership; identifies key partner firms at a market level and supports strategic plan to drive mutual growth.
Serve as a liaison to Market leadership to share 1.) national partner firm updates and 2.) competitive intelligence and best practices that impact local market dynamics and / or strategies. Key point of escalation for local market issues with national partner firms.
Collaborates with Market leadership to identify opportunities to drive growth and retention by effectively leveraging compensation levers; standard PIP, spot bonuses, and non-standard supplemental agreements.
Drive opportunities to show up as "One Cigna" in the Market; stewardship / leadership meetings, training opportunities, advisory councils, key sponsorships, etc.
Brokerage / Consultant Partner Firm Management :
Understand partner firm dynamics, goals, and initiatives to identify, develop, and execute on partnership opportunities that drive mutual growth. Develop a multi-year plan to achieve year over year growth and earnings, taking in to account buyer group, solution line, and market level priorities and dynamics.
Maintain open lines of communication with carrier relations contacts, key functional leads, and regional sales leaders; hold regular touchpoints to ensure alignment on key accomplishments, areas of opportunity, and day-to-day needs / priorities. Ensure firm and Cigna leadership within key functions maintain regular points of connection.
Serve as key point of escalation for all partner firm issues both nationally and locally. Continuously share relevant partner firm updates across the organization to ensure there is a clear understanding on trends, goals, and priorities within our partner firms.
Identify opportunities to leverage compensation to drive growth and earnings.
Position Requirements
Bachelor's Degree highly preferred, master's degree a plus.
Owning, driving and influencing results and outcomes both internally with markets and externally with partner firms.
Proven ability to create and further develop strong relationships with Senior Leaders and key matrix partners.
Excellent oral / written presentation and communication skills.
Ability to navigate, lead, and influence in a matrixed environment is critical.
Adaptable, flexible and able to lead / manage the organization through change.
Goal-oriented and personally accountable; resourceful and self-directed.
Strong analytical and problem solving skills.
Strong business acumen, with proven ability to leverage knowledge base and communicate this knowledge to key stakeholders and business partners.
Adapts to ambiguous or unfamiliar terrains.
Works independently
Strong experience and skill managing relationships
5+ years industry experience (particularly carrier and / or consultant environment)
Life, Accident & Health Insurance license a plus.
Strategy Consultant • New York, NY, US