Retail Club Membership Manager

Retail Manager Position

This Retail Manager position for our Bass Pro Shops and Cabela's CLUB program is a unique position in our retail locations. The Bass Pro Shops and Cabela's CLUB is a comprehensive customer loyalty program that allows customers to better connect with our company and the outdoors. As a salaried member of the leadership team your day will vary from your primary role of overseeing and driving the Bass Pro Shops and Cabela's CLUB credit program and CLUB customer experience culture throughout the store, to supporting the entire team during your Manager on Duty shifts. Our most successful CLUB Membership Managers are those who :

• Inspire others to deliver an outstanding CLUB Customer Service Experience every time
• Influence others by building strong and trusting relationships through collaborative efforts
• Are servant leaders at heart and passionate about the team, always remaining transparent, empathetic, and honest
• Are passionate about being a coach and trainer to store leadership, peers, and outfitters throughout the store; being a coach of coaches
• Are great at multi-tasking and love working in a fast-paced, ever-changing environment
• Are metrics and compliance driven; always striving to improve results and resilient when faced with setbacks

Essential Functions :

Customer Experience

Influential Leader and Trainer

Builds Great Talent

Compliance and Analytics

Experience / Qualifications :

Knowledge, Skills, and Ability :

Travel Requirements :

Physical Requirements :

Work Environment :

Independent Judgement :

Full Time Benefits Summary :

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.