A company is looking for a Customer Service Specialist I.
Key Responsibilities
Answer, screen, and direct incoming calls and client inquiries
Process Broker of Record and policy reassignment requests
Manage, verify, and process Loss Runs requests
Required Qualifications
High School Diploma or GED; 1-3 months related experience or training
Experience with phone system management and call routing preferred
Minimum 2-3 years of previous customer service experience
Minimum 2-3 years of administrative experience in an office setting
Commercial Insurance experience and bilingual in English and Spanish are pluses but not required
Customer Service Specialist • New York, New York, United States
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