Security Operations Engineer II

Who We Are:
It's exciting to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are among the most highly trusted in the industry, positioning us at the forefront of today’s dynamic digital evolution.

As AI drives the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world’s economy for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates sophisticated data centers.

QTS is Powered by People. People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.

Who You Are:
You are someone who thrives in managing and supporting physical security systems and applications. You bring technical expertise, a collaborative spirit, and a proactive approach to ensuring the safety and efficiency of enterprise-level security infrastructure.

The Impact You Will Have:
As a Security Operations Engineer II, you will lead the day-to-day operations of physical security systems and applications. You will provide organizational expertise in the usage of security equipment, train and monitor utilization, and support physical sites as required.

What You Will Do:

• Maintain positive relationships and communication with staff and executive level management.
• Translate business requirements into functional and technical specifications.
• Accurately estimate the work effort associated with all technical deliverables.
• Identify alternative solutions at both the component and architectural level.
• Coordinate and manage day-to-day support activities with personnel from different groups with minimal supervision.
• Work closely with co-workers, maintenance personnel, project managers, building managers, engineers, and contractors.
• Participate in on-call duty, including providing off-hour emergency support as necessary.
• Review and assist with construction and installation of remote systems and expansion of existing systems.
• Lead maintenance and modification of applications and security systems to facilitate more efficient operation.
• Work with Property Development, Solutions, and Facilities to develop comprehensive enterprise security designs based on the QTS Basis of Design.

What You Will Need to be Successful:

• Minimum of three years’ experience maintaining enterprise-level IP based CCTV systems; Genetec or equivalent based CCTV/NVR appliances and software; TCP/IP networked CCTV systems.
• Minimum of three years’ experience maintaining enterprise-level Access Control systems; Prowatch or Lenel systems.
• Minimum of three years’ experience designing CCTV, Access Control system integration and operation.
• US Citizenship for this position is required by law due to federal customer contracts.

Preferred Qualifications:

• Hands-on knowledge of Prowatch, Lenel, and Genetec systems.
• Knowledge, Skills and Abilities:
• Excellent analytical and troubleshooting skills.
• Strong organization, multi-tasking, prioritizing, and teamwork skills.
• Ability to work quickly and independently in high-stress situations or environments.
• Some travel to other sites required.
• Ability to read, interpret, and produce engineering documents including Control Drawings, Sequence of Operations, Bill of Materials, Graphical User Interface requirements, and Functional Specifications.

The Perks (and these are just a few!):
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is Bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

The pay transparency policy is available here:

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.