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Owner's Association Accounts Receivable / Customer Service

Owner's Association Accounts Receivable / Customer Service

Massanutten ResortMc Gaheysville, VA, US
30+ days ago
Job type
  • Full-time
Job description

Owner's Association Accounts Receivable / Customer Service

This position requires excellent customer service skills as well as basic office and computer skills. Previous Accounts Receivable experiences preferred. Must be able to work independently, multi-task, and prioritize in a busy work environment. Duties include but are not limited to maintaining accurate Owners Association records, billing, and assisting customers.

Required :

  • Excellent verbal and written communication skills
  • Exceptional Customer Service skills
  • Proficient in Microsoft Office Suite
  • Ability to work independently and in a fast-paced environment
  • Excellent organizational skills
  • High degree of accuracy and attention to detail

Preferred :

  • Accounts Receivable Experience
  • Typical Schedule :

    Days : Monday Friday, one Saturday every 5 weeks from 9am-1pm, including holidays and additional days as needed

    Hours : 9am 5 : 30pm, additional hours as needed

    Core Responsibilities :

  • Assist customers by phone, email, chat, or written communication regarding their account(s)
  • Manage all Accounts Receivable aspects for the assigned association including invoicing, processing and posting payments, writing off charges, making appropriate journal entries, assessing and resolving any discrepancies, preparing daily and month end reports, balancing the associations credit card payments daily & monthly with Dollars on the Net and collaborating with collections or the third-party collection firm for delinquent accounts
  • Maintain and update owner records
  • Retain records via document imaging
  • Other duties as assigned by management
  • For more information, contact Gabriel Diaz at 540-289-3143.

    Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    Association Account • Mc Gaheysville, VA, US