Job Description
Job Description
JOB SUMMARY : The Background Screening Specialist works in support, and as part of an established team to help execute processes and deliver background screening services. The Background Screening Specialist is responsible for processing, researching and adjudicating Background Screening cases for Family Selected Caregivers. Provides support to the Caregiver Support Services teams by calling clients after services were completed. The Background Screening Specialist will coordinate with the Clinical Team Manager and Intake Specialist to complete intakes of new referrals. Participates in the organization’s continuous quality improvement efforts.
ESSENTIAL FUNCTIONS :
- Conduct background verification calls and services.
- Schedules and complete background checks and fingerprinting for Family Select Caregivers.
- Ability to conduct advanced telephonic and on-line database searches and relay information to complete background checks.
- Processing background reports according to company guidelines.
- Follow all applicable laws in order to remain in compliance while providing maximum possible accuracy in reportable records to the candidates for employment.
- Communicate with assigned candidates and team members and provide regular updates concerning results turnaround time and recommendations.
- Obtain and keep current any required Basic Screening Certification(s).
- Conduct administrative tasks as required by the Respite Program Manager.
- Communicates daily with third party vendor on all background investigation matters.
- Leads and interprets results of the final background check report conducted by vendor and make recommendation if applicant is approved or denied providing respite services.
- Informs Manager of the results of background investigation on a daily basis. Inform and directs recruitment staff on all questions / matters pertaining to background checks procedure and provides guidance on what is needed for final processing.
- Ensures all confidential Federal and State documents are in a safe and secure locked file cabinet.
- Assist Respite Manager with special projects of confidential and sensitive in nature.
- Conduct follow-up calls with previous families served (3,6, & 12 months).
- Conduct administrative tasks as required by the Respite Program Manager.
- Attend a minimum of 2 community outreach events monthly.
- Performs other duties as assigned.
- Works within the philosophy and guidelines of the Children’s Home Network.
- THESE ESSENTIAL JOB FUNCTIONS ARE NOT TO BE CONSTRUED AS A COMPLETE STATEMENT OF ALL
DUTIES PERFORMED. EMPLOYEES WILL BE REQUIRED TO PERFORM OTHER JOB-RELATED MARGINAL DUTIES AS REQUIRED
MINIMUM QUALIFICATION REQUIREMENTS :
Education & Experience :
Bachelor’s degree or high school Diploma and at least 2 years of equivalent experience preferred. Associate’s degree in business administration preferred.Three (3) years administrative experience in a professional office setting.Licenses & Certifications :Must possess and maintain a valid Florida driver’s license with no record of criminal driving offense oflicense suspension.
Must possess means of providing job related transportation and show proof of required insurance. Must be insurable under CHI’s current auto insurance policy.Must be able to work flexible hours, including evenings and weekends.Must successfully complete and maintain FDLE clearance, Federal background and state criminal background check and sexual predator screening.JOB DESCRIPTION
COMPETENCIES & PROFESSIONAL DEVELOPMENT :
Annual Training Requirements :
The following training topics are required annually : Sexual Harassment, Blood-borne Pathogens, Workplace
Accident Prevention and Reporting, Confidentiality and Privacy Practices, Diversity / Cultural Competency, Child Abuse and Neglect Mandated Reporter Statutes and Methods, Prevention of Violence in the Workplace, OSHA–related training, Crisis Prevention, and Program Goals.
Knowledge, Skills, Abilities & Competencies :
Knowledge of word-processing, spreadsheet, and related basic computer software, including MS Word, MS Excel, PowerPoint, Outlook, and program specific software.Knowledge of effective office procedures and practices. Possess effective organizational skills.Ability to communicate effectively, orally and in writing.Ability to establish effective working relationships with clients, co-workers, supervisors and other individuals. Possess effective interpersonal skills.Knowledge of agency's organizational structure, standard operating procedures, and policies.Essential Physical Skills :
Visual : ability to safely operate a motor vehicle, read printed materials, and make observations of physical facilities.Hearing : ability to understand and comprehend spoken dialogue in individual and group settings.Ability to speak clearly and effectively.Reasonable accommodation will be made for otherwise qualified individuals with a disability.Ability to use a personal computer and related office equipment. Ability to use hands and fingers for typing. Ability to communicate verbally. Good hearing (with or without hearing device).Environmental Conditions :
Works within an office environment, home office or within the community.High level of emotional discussions, requiring self-awareness and understanding of professional boundaries.Supervision Received :
Bi-weekly supervision is provided by Program Manager.