Supervisor, Housing Facilities Operations

Job Title : Supervisor, Housing Facilities Operations

Location : Augusta University

Regular / Temporary : Regular

Full / Part Time : Full-Time

Job ID : 292457

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https : / / www.augusta.edu / about / mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https : / / www.usg.edu / hr / orientation / welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https : / / www.usg.edu / policymanual / section8 / C224 / #p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https : / / www.usg.edu / policymanual / section6 / C2653 .

Location

Augusta University

Our Health Sciences Campus : 1120 15th Street, Augusta, GA 30912

Our Summerville Campus : 2500 Walton Way, Augusta, GA 30904

College / Department Information

Providing the highest level of quality service in a responsive and efficient manner to the entire university community while creating and caring for a physical environment in which those who seek knowledge, enlightenment and well-being enjoy successful, productive, and fulfilled lives. Facilities Services Division provides quality customer service by maintaining a safe, healthy, and aesthetically pleasing environment in which students, faculty, and staff can function and accomplish their educational objectives and by supporting a patient care culture that continuously improves. Facilities Services' responsibilities include Interior and Exterior Facilities Support, Construction, Space Management, and Environmental Services.

Job Summary

Reporting to the Manager, Facilities Zone Operations, this position provides primary leadership, oversight, & direction to Augusta University Housing Facilities Operations staff. This position is a working-supervisor who self-performs selected repairs as well as oversees the work of a minimum of 4 technicians. The current scale of coverage encompasses two on-campus residence halls & a multi­ building off campus student housing complex. The Supervisor is responsible for providing timely management of routine maintenance activities & responds to critical outages & failures of equipment & systems as well as overseeing a robust Preventative Maintenance program. This position is responsible for leading & managing a maintenance workforce of skilled trade personnel assigned to the Housing Facilities Operations team & managing outside vendors. Primary responsibilities include executing preventative maintenance tasks & completing routine Work Orders to correct & repair building deficiencies & problems as required to keep AU student housing facilities at peak operational readiness. Consistently provide professional, accurate, tactful, & timely written & verbal communications to Facilities & other university staff.

Responsibilities

The job duties include, but are not limited to :

Meets and communicates regularly with AU staff and other stakeholders to understand facility needs ensuring support can be provided. Ensures quality and timely responsiveness of assigned maintenance activities, including after-hours response to emergency calls.

Develops, implements, and leads maintenance improvement initiatives.

Tracts and monitors the operating budgets related to finding cost effective approaches to completing work and procuring materials, tools, and services.

Collects and disseminates data related to efficiency and effectiveness creating performance metrics used in managerial decision-making efforts. Establishes operational, benchmark, and performance metrics and assists staff in utilizing metrics to measure effectiveness, efficiency, and guide managerial decisions.

Participates in committees and individual meetings with academic and administrative units of the university as needed.

Provides leadership, oversight, and direction to approximately 4 Housing Facilities operations skilled trades staff ensuring work is performed at a safe level and staff assignments are communicated in a clear manner.

Manages, leads, and supervises multi-trade corrective maintenance technicians for the effective and efficient completion of all corrective and preventative maintenance work requirements within AU housing facilities including Oak Hall, Elm Hall, and the University Village student housing complex. Oversees work assignments to meet organizational goals and expected deadlines.

Supervises assigned staff and leads recruitment efforts of vacant positions including reviewing resumes, participating in interviews, and conducting performance evaluations. Assists with resolving employee relations issues.

Provides support for student housing events throughout the year including student move-in / out periods.

Responsible for all work performed by assigned staff and outside contractors involved in repairs of building infrastructure components.

Ensures the work is completed in a safe, timely manner and in compliance with appropriate regulatory agencies.

Maintains training materials, procedures, and operating instructions for safe, accurate, and quality work performance and updates on maintenance / repair status.

Directs response to inclement weather events that create damage to university housing facilities.

Provides oversight and direction to contractors and vendors providing materials and services to maintenance operations for housing facilities.

Monitors and controls costs of labor and materials to provide a high level of maintenance support.

Monitors and manage inventories of parts, tools, and supporting items needed to provide the expected level of maintenance support while maintaining tools and equipment in good working condition.

Ensures all efforts are properly initiated and managed using the existing Computerized Maintenance Management System (CMMS). Develops and implements procedures to collect data related to Work Order management and tracking efforts.

Implements a comprehensive quality control process to measure effectiveness and quality of work by Housing Facilities Operations staff. Provides regular reports to leadership related to productivity and efficiency.

Self-performs work related to preventative maintenance and routine maintenance activities.

Trains staff regarding use of the CMMS to perform and manage day-today job duties related to Work Orders.

Reviews and provides comments on proposed designs for new construction and renovation projects in collaboration with Facilities' Planning Design & Construction.

Understands and trains assigned staff related to maintaining a level of professionalism and respect expected for working in a student housing environment.

Develop and lead group presentations and meetings including work groups and committees as assigned.

Actively participate in status update and planning meetings by sharing data and progress related to ongoing initiatives.

Perform all other duties / tasks as required.

Required Qualifications

High School diploma or GED from a recognized State or Federal accredited organization or technical school diploma from an accredited college or university with a minimum of five (5) years of experience in a maintenance program organization with two (2) years in a supervisory role; Valid driver's license.

Preferred Qualifications

Preferred Experience

Associates degree from an accredited technical college, eight (8) years of experience in a maintenance organization with four (4) years in a supervisory role.

Knowledge, Skills, & Abilities

ABILITIES

Must be forward-thinking, actively seek opportunities and propose solutions, demonstrate an orientation toward action.

Strong attention to detail, judgment, and discretion with confidential information.

KNOWLEDGE

Knowledge of institutional facilities management and operations including program management, design, construction, energy conservation, USG methods, and infrastructure as related to a university campus.

SKILLS

Excellent verbal / written communication skills and interpersonal skills.

Excellent interpersonal, written, and verbal communication skills.

Proficient in Microsoft Office and other computer software / databases

Shift / Salary / Benefits

Shift : Days / M-F (work outside of the normal business hours will likely be required of an employee in an exempt level position)

Pay Band : B11

Salary : $56,600.00 / Annually

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period : 11 / 11 / 25 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties : the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires : Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational / credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Driver's License Statement

The Human Resources Division will request a driver's history report for the identified top candidate(s) for this position. We will initiate this through our Background Check Vendor; this report will come from the Department of Motor Vehicles. The selected candidate must have a valid driver's license.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

https : / / www.augusta.edu / hr / jobs /

Select University Faculty & Staff >

External Applicants if you are a candidate from outside the university

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Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365