Quality Control Inspector - TopView Sightseeing 1

Job Description

Job Description

Job Title : Quality Control Inspector

Company : TopView Sightseeing

Location : New York, NY

Pay : $18–$20 / hour

Job Description :

TopView Sightseeing is seeking a sharp, reliable, and observant Quality Control Inspector to help maintain high service standards across our sightseeing operations, including bus, boat, and bike tours. This full-time, field-based role plays a key part in ensuring safe, high-quality experiences for thousands of daily customers across New York City.

Responsibilities :

Conduct undercover inspections of service quality across all TopView locations and brands

Monitor employee conduct and adherence to safety protocols and company standards

Perform passenger counts and compile data for internal industry analysis

Inspect competitor operations and provide detailed reports

Document and report inspection results, policy violations, and improvement suggestions

Collaborate with operations leadership to enhance service quality

Requirements :

High school diploma or GED

Experience in supervision, inspection, or monitoring preferred

NYC tourism experience is a plus

Strong attention to detail and ability to collect and report accurate data

Must have a smartphone and familiarity with Google Apps

Professional, trustworthy, and presentable

Excellent communication skills and a proactive attitude

Must be comfortable working 100% in the field, including weekends and holidays

Benefits : Health insurance

401(k)

Paid time off

Join a fast-growing company and help shape the quality of NYC's top sightseeing experiences—apply today!

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