Talent.com
No longer accepting applications
Technical Support Advisor - Work from Home

Technical Support Advisor - Work from Home

VXI Global SolutionsNone, UT, US
1 day ago
Job type
  • Full-time
  • Remote
Job description

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Join Us as a Technical Support Advisor!

Location : Remote Call Center

Join Us as a Technical Support Advisor!

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team!

What You'll Be Doing :

Customer Service Excellence :

  • Handle customer inquiries via phone, delivering tailored solutions to technical issues.
  • Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations.

Technical Support & Troubleshooting :

  • Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs.
  • Use multiple systems to research and deliver efficient, real-time solutions.

    • Adaptability in Communication :

  • Connect with a diverse range of customers by adjusting your communication style to meet their needs.
  • Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience.

    • Team Collaboration :

  • Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals.

    • What We're Looking For :

    Customer Service Focus :

  • Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!).

    • Technical Enthusiasm :

  • A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting.

    • Resilience Under Pressure :

  • Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks.

    • Learning & Growth Mindset :

  • Open to feedback and coaching, with a drive to continuously improve and excel.

    • What You Bring :

  • Proven experience in customer support or technical assistance , ideally in a call center setting.
  • Strong verbal and written communication skills.
  • Problem-solving abilities with a flexible, adaptable approach to challenges.
  • Confidence in navigating multiple software tools and systems to resolve issues.
  • A self-motivated attitude with effective time management skills.

    • What You'll Get : Competitive Pay :

  • $17.31 per hour, with opportunities for performance-based incentives.

    • Comprehensive Benefits :

  • Full health insurance package, including medical, dental, and vision coverage.

    • Cell Phone Perks :

  • $25 / month per line for unlimited phone, text, and data (restrictions may apply).

    • Training and Growth :

  • Paid training to set you up for success.
  • Career advancement opportunities with a globally renowned leader in technology innovation.

    • Referral Bonuses :

  • Earn ongoing bonuses for referring new employees through our Referral for Life Program.

    • Supportive, Inclusive Environment :

  • Thrive in a dynamic virtual work environment with a team that's dedicated to your success.
  • Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.

    • Remote Work Requirements

  • Private Workspace : A quiet, dedicated workspace with no distractions.
  • Ergonomics : A comfortable desk setup with all necessary equipment.
  • Internet : A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed.
  • Ethernet Connection : Must be hardwired; Wi-Fi is not acceptable.

    • Why You'll Love Working Here :

    At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you're driven by curiosity, passion, or technical expertise , you'll find the perfect space to grow and succeed with us.

    Ready to Take the Next Step?

    Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences!

    If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

    Create a job alert for this search

    Technical Advisor • None, UT, US

    Related jobs
    • Promoted
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPAHuntington, Utah, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
    • Promoted
    Cardio Invasive Specialist - Alternative Call Team - Relocation Assistance Available

    Cardio Invasive Specialist - Alternative Call Team - Relocation Assistance Available

    Presbyterian Healthcare ServicesNone, UT, US
    Full-time
    Overview : Join Our Cardiovascular Lab Team at Rust Medical Center ! We’re currently seeking a dedicated and experienced Cardio Invasive Specialist to join our Alternative Call Team.This is a full-t...Show moreLast updated: 2 days ago
    • Promoted
    Work From Home

    Work From Home

    Remote JobsClawson, UT, United States
    Remote
    Full-time
    Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work from ...Show moreLast updated: 1 day ago
    • Promoted
    Drive with DoorDash - Flexible Onboarding

    Drive with DoorDash - Flexible Onboarding

    DoorDashEmery, UT, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 5 days ago
    • Promoted
    Independent Online Earner - Flexible and Remote

    Independent Online Earner - Flexible and Remote

    Finance BuzzPrice, Utah, US
    Remote
    Temporary
    We’re seeking proactive and independent individuals interested in learning how to earn money online.This opportunity is ideal for those who want a self-directed, flexible way to build extra income....Show moreLast updated: 26 days ago
    • Promoted
    Entry Level Sales - Paid Weekly - Work from Home

    Entry Level Sales - Paid Weekly - Work from Home

    Vector MarketingPrice, UT, US
    Remote
    Full-time +1
    Vector Marketing is interviewing now for part time sales positions.Basic responsibilities include meeting with people, selling our Cutco products, and placing any orders. Prior work or sales experie...Show moreLast updated: 1 day ago
    • Promoted
    Remote Side Hustle Evaluator - Flexible Online Gig Work

    Remote Side Hustle Evaluator - Flexible Online Gig Work

    Finance BuzzHelper, Utah, US
    Remote
    Temporary
    Are you looking to earn extra income from the comfort of your home? We're seeking motivated individuals to explore and test a variety of remote side hustle opportunities featured on FinanceBuzz.Thi...Show moreLast updated: 30+ days ago
    • Promoted
    Drive with DoorDash - Be Your Own Boss

    Drive with DoorDash - Be Your Own Boss

    DoorDashHelper, UT, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 5 days ago
    • Promoted
    Test Products from Home – $25-$45 / hr + Freebies

    Test Products from Home – $25-$45 / hr + Freebies

    OCPAHuntington, Utah, us
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
    • Promoted
    Work-from-Home Tester - Try Online Side Gigs and Give Feedback

    Work-from-Home Tester - Try Online Side Gigs and Give Feedback

    Finance BuzzHelper, Utah, US
    Remote
    Temporary
    We're on the hunt for curious, motivated individuals to test and review online money-making opportunities featured on FinanceBuzz. If you enjoy discovering new platforms and sharing your experience,...Show moreLast updated: 30+ days ago
    • Promoted
    Delivery Driver - Flexible Onboarding

    Delivery Driver - Flexible Onboarding

    DoorDashWellington, UT, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 5 days ago
    • Promoted
    Part Time Sales – Paid Weekly - Work from Home

    Part Time Sales – Paid Weekly - Work from Home

    Vector MarketingPrice, UT, US
    Remote
    Full-time +2
    With a busy holiday season ahead, you could benefit from a part time position that pays weekly and allows you to work around your busy schedule. Vector Marketing’s entry level sales positions offer ...Show moreLast updated: 2 days ago
    • Promoted
    Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

    OCPAHelper, Utah, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
    • Promoted
    Work from Home

    Work from Home

    HomeJobFinderElmo, UT
    Remote
    Full-time
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...Show moreLast updated: 30+ days ago
    • Promoted
    Online Survey Taker. Earn up to $25 per survey. - Remote

    Online Survey Taker. Earn up to $25 per survey. - Remote

    Earn HausMt Pleasant, UT, United States
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 2 days ago
    • Promoted
    Restaurant Delivery - Flexible Onboarding

    Restaurant Delivery - Flexible Onboarding

    DoorDashEmery, UT, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 5 days ago
    • Promoted
    Flexible Online Opportunity - Discover & Review Work-from-Home Gigs

    Flexible Online Opportunity - Discover & Review Work-from-Home Gigs

    Finance BuzzMount Pleasant, Utah, US
    Remote
    Temporary
    Looking for extra income but not sure where to start? We’re hiring people to explore and review online side hustles listed by FinanceBuzz. No experience needed – just a willingness to try out differ...Show moreLast updated: 30+ days ago
    Customer Support Representative (Remote – Full Time)

    Customer Support Representative (Remote – Full Time)

    RumpleUT, USA
    Remote
    Full-time
    Quick Apply
    Monday - Friday, 9 : 00 AM to 5 : 00 PM MT (flexible).Rumple is a growing CRM company built specifically for media sales teams. We help media sales representatives manage their accounts, manage their re...Show moreLast updated: 30+ days ago