Accounts Receivable Specialist

About Million Dollar Baby Co.

Million Dollar Baby Co. started in 1990 and is proudly family-owned and operated in Los Angeles. Since then, MDB has grown to 7 distinct brands of children's furnishings ranging in style, aesthetic, and price, while carrying some of the industry's most eco-conscious and award-winning designs. We can be found in retailers like Target and Amazon, and specialty retailers like Pottery Barn Kids and Crate & Barrel.

Under the Million Dollar Baby Co. parent company are our family of brands: Babyletto, daVinci, Nursery Works, and Namesake. We're proud to offer the most Greenguard Gold–certified cribs on the market and to use FSC-certified sustainable wood across our brands whenever possible. We've also pioneered Styrofoam-free packaging for several of our best-selling collections — an innovation that reduces waste while protecting our products during shipment.

At Million Dollar Baby Co., our team members are our #1 priority, and we partner with exceptional partners and retailers around the world who share our core values:

• Treat Your Team Like Family — lead with respect, gratitude, empathy, and kindness.
• Make an Impact, Drive Results — focus on meaningful work that moves families forward.
• Deliver a "Wow" Customer Experience Every Time — every detail matters.
• Strive for Continuous Improvement & Learning — keep growing, keep getting better.
• Cultivate Quality Conversations — communicate honestly and thoughtfully to build trust.

Over the years, our commitment to people, innovation, and a positive workplace culture has earned us five consecutive "Best Place to Work" awards, one of the best workplaces by "Built in LA", a 4.6 rating on Glassdoor, and 13 years on the Inc. 5000 Fastest Growing Companies list — recognitions that reflect the heart of who we are and the community we're proud to build. We'd love to talk to you!

Account Receivable Specialist:

As an Accounts Receivable Specialist, you will be responsible for collecting payments for MDB Co. For this role, you will use your communication and reconciliation skills to investigate, dispute and resolve all invoice discrepancies and chargebacks from our customers. You will also post customer payments by recording settled transactions from direct to consumer websites, payments received via Wire/ACH, credit card and check deposits. You will apply payments to corresponding invoices to maintain, track, and report on account balances. This position will give you exposure to run reports, provide analysis, and manage account balances.

What you'll be doing:

• Process and post daily incoming payment (Check, ACH, credit card, and Wire).
• Assist with credit approvals, orders releasing, and credit memo creation.
• Provide collection assistance and resolve all past due discrepancies with customers.
• Manage all chargebacks/disputes for resolution.
• Reconcile customers' accounts and send out weekly statements.
• Provide weekly/monthly AR reports for management review.
• Daily AR aging review and analysis.
• AR account management with Sales team for reconciliation.
• Assist with audits requirements.

What you bring to the table:

• Minimum 2 years of experience in AR.
• Proficiency in MS Office, especially Microsoft Excel.
• Attention to detail.
• Strong interpersonal communication skills.
• Wholesales industry experiences with big e-tailers a plus.
• Shopify experience a plus.

Our Benefits:

• 100% of your health, dental and vision insurance monthly premiums paid by us!
• Flexible PTO because we respect the need for work/life harmony
• Company matching 401(k)
• Vacation reimbursement and wellness and enrichment subsidy programs
• Tuition reimbursement
• Matching charitable donations to the nonprofit organization of your choice
• Company-wide monthly celebrations - lunch is on us!
• Dog-friendly workplace, yes! You can bring your best friend to work
• Free MDB Co. swag + generous employee discount on products

At Million Dollar Baby Co., we're passionate about diversity and welcome applicants from all backgrounds. Our diversity, inclusion and equity committee (DIEC) strives to break barriers for minority communities, help educate the company on pertinent topics, and work to ensure equal opportunities for existing and potential employees. Since its formation in 2020, our committee has focused on multiple areas, some include hiring, community involvement and continuous learning about Diversity, Inclusion and Equity.

Million Dollar Baby Company is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application and/or recruitment process.