Quality Analyst

Job Description

Job Description

Benefits :

• Competitive salary

Job Description :

1-5 years of experience develop scenarios to test the new system.

Candidate must be willing to work on site FOUR days a week.

Responsibilities :

Conducts regular and comprehensive testing; analyzes, provides, and communicates the recommendations to improve the Child Welfare Information System business operations and improve application efficiency; and develops testing manual including detailed processes and steps.

Analyzes, evaluates, and recommends course of actions to improve the efficiency of program or system operations.

Analyses policies and procedures for work functions, determines what needs to be tested, and develops step by step testing process that will be carried out by self and / or others.

Reviews the requirements and user feedback from business users to determine best testing scenarios and parameters.

Works closely with end users to design and support the development of automated testing processes to ensure high-quality application delivery for business users.

Develops data by entering client information, investigation results, and case information to be used for testing software applications and interfaces.

Communicates through Microsoft Word, Excel and / or other tools the results of running the tests and recommends changes to improve application efficiency.

Creates and maintains online requirements, testing scenarios, and develops reports indicating result of tests.

Collaborates on problem resolutions, team decisions, and project planning.

Participates in innovation (i.e., Research and Development or its equivalent) lab to prototype and build minimum viable products / services, promote customer friendly technology services, and build resource capacity.

Execute all the test case and report defects, define severity, and priority for each defect

Proactively performs end to end testing to ensure that the updated systems and software are operating at the optimal level and as planned.

Creates internal user guides for publishing on help platform. Maintains documentation and runbooks as features and tools change.

Collects feedback from users and internal partners about how to improve training materials or methods to achieve the optimal results.

Minimum Education / Certification Requirements :

Bachelors degree in IT or related field or equivalent experience.