Help Desk Analyst 2
STIFranklin, OH, United States1 day ago
Job type
- Full-time
Job descriptionIndependently installs, maintains, configures, upgrades, and administers hardware and / or software in areas such as workstation support, network administration, server administration, business continuity, information security, telecommunications and network connectivity, and SAN administration, following provided directions. Diagnoses, analyzes, and resolves issues for customers across multiple technological domains Strong experience supporting Windows 11 Experience with file server management, active directory, GPO settings Very extensive knowledge with Windows 11, active directory, GPO settings Demonstrates strong technical proficiency in operating systems (Windows, macOS) Experience with the Service Now IT service management application.
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Help Desk Analyst • Franklin, OH, United States
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