Public Safety Dispatcher
The Public Safety Dispatcher, under general supervision and according to established policies and procedures, provides a safe and secure environment for all persons on premises by providing security related communication, documentation, and security systems monitoring along with security officer dispatch services.
Essential Functions :
- Promote the mission, vision, and values of Intermountain Health; uphold service behavior standards.
- Communicate and dispatch Security Officers to needed locations; monitor radio activity and coordinate with hospital operators.
- Maintain environmental awareness and identify potential security risks; take action to prevent or suppress safety hazards.
- Assist patients, guests, and staff by :
- Providing general information.
- Controlling access and checking badges / passes.
- Inspecting packages entering or leaving the hospital.
- Perform public service duties including :
- Escorting individuals.
- Assisting with vehicle or room lockouts.
- Opening / locking doors.
- Providing battery boosts.
- Patrol parking areas and campus for safety hazards; document violations, hazards, and repair needs.
- Monitor security and fire equipment (e.g., alarms, surveillance video).
- Administer facility access control system; manage access permissions and initiate lockdowns when necessary.
- Maintain knowledge of emergency preparedness plans; perform roof clearance assessments for helicopter arrivals and assess rooms for behavioral / suicidal risk.
Skills :
Strong verbal and written communication skills for clear, concise reporting.Analytical and observational skills to detect suspicious behavior and safety hazards.Effective and diplomatic communication within a fast-paced, multi-functional team.Excellent organizational skills and attention to detail.Minimum Qualifications :
High school diploma or equivalent.Valid Montana Driver's License (or ability to obtain within 3 months of hire); proof of insurability.BLS certification (or ability to obtain within 3 months of hire; offered on site).Montana Security Officer's License (or ability to obtain within 120 days of hire).Experience with basic computer programs (Word, Excel, PowerPoint).Ability to work nights and / or weekends as required.Proven ability to thrive in a fast-paced, service-oriented environment.Regular on-site attendance during scheduled shifts.Preferred Qualifications :
Bachelor's degree in criminal justice, security administration, or related field.Participation in security or law enforcement through internships or volunteer programs (e.g., police reserve).Experience in hospital security dispatch and / or public law enforcement dispatch.Physical Requirements :
Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy.Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.For roles requiring driving : Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.Location : St James Hospital
Work City : Butte
Work State : Montana
Scheduled Weekly Hours : 40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.39 - $24.99
We care about your well-being mind, body, and spirit which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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All positions subject to close without notice.